Import​/Export Coordinator

Purpose of Position

Ensure compliance with U.S. government import/export regulations on international shipments. Ensure required documents are accurately prepared. Review and improve current international logistics. Provide additional support to Purchasing Department as directed.

• Prepare documentation for daily exports and ensure data is complete and accurate. Ensure compliance of regulations relating to imports and exports.
• Manually create international shipments in UPS, Fedex, or DHL depending on customer’s instructions. Also be able to create commercial invoice and shipper’s letter of instruction manually for shipment requests of non-inventory items.
• Audit all international invoices and entry packets for accuracy of freight, brokerage, broker accuracy, and duty charges and shall be the approval signature for payment processing.
• Coordinate various air, land, and ocean transportation services with brokers, freight forwarders, and carriers. Analyze international shipping patterns and participate on team to negotiate rates and services.
• Advise on USMCA and all other relevant programs related to international trade, logistics, and transportation. Determine HTS, ECCN, etc. classifications and assign appropriate codes to finished goods and raw materials.
• Customs Liaison:
  Serve as the primary point of contact with customs authorities, leading responses to inquiries and audits in collaboration with Business Groups and Corporate Customs teams. Submit binding ruling requests to U.S. Customs for classification of exports and imports. Also responsible for providing information to U.S. Customs in response to Requests for Information on specific imports.
• Review government and transportation regulations on a regular basis for changes and for industry news.
• Use Haz Mat certification (or secure certification) to advise on domestic and international Haz Mat shipping concerns (mostly about batteries).
• Champion Continuous Improvement:
  Proactively implement corrective actions based on self-assessments and audit findings to strengthen customs processes and ensure best-in-class compliance.

• Secure and manage carnets when necessary to facilitate movement of demonstration equipment between countries without the payment of duty. Manage Temporary Import Bonds to prevent duty payment and/or Customs penalties. Ensure conditions of the import bond are met and the item is re-exported within the period of time allowed.
• Process loss or damage claims relating to domestic and international shipments. Provide quarterly reports of imports and exports to the insurance broker for premium billing.
• Complete vendor performance evaluations and work to improve relationships with vendors so that we will have more control over service quality.
• Manage special projects relating to international transportation. Assist Purchasing on projects and be familiar with Purchasing systems. Other tasks as assigned.

• 3+ years relevant work experience and 2+ years higher education with a Bachelor’s degree preferred
• Formal export/import training and/or certification with strong familiarity of international and domestic trade and transportation terms and policies
• Highly proficient in spoken and written English
• Technology adept including advanced Excel (Pivot Tables, VLOOKUP, etc.), Microsoft Teams and ERP, etc.

Reports to Purchasing Manager