Dispatcher, Transportation

We're seeking a highly organized and proactive Dispatcher to play a critical role in coordinating drivers, vehicles, and equipment to ensure efficient, on-time service for our customers. If you thrive in a fast-paced environment, enjoy solving logistical challenges, and excel at keeping operations running smoothly, we'd love to hear from you.

As a Dispatcher, you'll be the central hub between drivers, customers, and operations teams, helping maximize fleet productivity, optimize routes, and support a safe, customer-focused operation.

• Coordinate daily dispatch operations to maximize fleet utilization and operational efficiency
• Assign routes and loads based on driver availability, geographic location, and customer needs
• Monitor route performance and make real-time adjustments to improve service levels
• Prepare, update, distribute, and close daily route schedules
• Track driver locations, route completion status, missed pickups, and additional service requests
• Ensure all routes are completed and accurately documented through the driver check-in process
• Close prior-day routes within the dispatch system while maintaining accurate operational records
• Serve as a key point of contact for drivers and customers, providing professional and timely support
• Escalate driver performance concerns and operational issues to management when appropriate
• Maintain compliance with all company safety policies and procedures
• Support additional operational and administrative tasks as needed

• Previous experience in dispatching, transportation, logistics, fleet operations, or a similar coordination role
• Strong organizational and multitasking abilities in a high-volume environment
• Ability to make sound decisions and adapt quickly to changing priorities
• Strong communication and customer service skills
• Proficiency with Microsoft Office applications
• Ability to work independently while collaborating effectively with a team

• Associate degree or equivalent combination of education and experience
• Experience with transportation, waste management, recycling, or fleet-based operations
• Familiarity with dispatching and routing software systems
• Experience working directly with drivers, field personnel, or route-based operations