Terminal Operations Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Office Clerical Raleigh, Morrisville, NC, US

4 days ago Requisition

Bulk Environmental & Industrial is a fast-growing leading professional transportation and logistics services company providing long-haul transportation, collection, and loading of waste and other materials.

JOB SUMMARY

The Terminal Operations Coordinator is a dual-role position designed to support the day-to-day operation of a smaller terminal by combining driver supervision and dispatch responsibilities with fleet maintenance coordination. This position is accountable for driver performance, safety compliance, scheduling execution, and dispatch, while also serving as the administrative and communication hub for the terminal's maintenance activities — processing repair and purchase orders, tracking Driver Vehicle Inspection Reports (DVIRs), and keeping fleet equipment repaired safely, efficiently, and cost-effectively.

The Coordinator exercises independent judgment in daily driver management, dispatch decisions, and maintenance prioritization, coordinating with Operations Management, technicians, vendors, and Human Resources as required. The ideal candidate is highly organized and detail-oriented, with the ability to move fluidly between driver-facing supervision and behind-the-scenes maintenance administration.

PRIMARY DUTIES AND RESPONSIBILITIES

Driver Supervision

• Serve as the primary supervisor for assigned drivers, providing direction and oversight on schedules, routes, productivity, safety, and conduct.
• Monitor driver safety performance (internal metrics, CSA scores, incident history) and ensure compliance with DOT regulations, hours-of-service, and company safety rules.
• Conduct safety coaching and performance discussions; address driver issues and administer progressive discipline in coordination with management and Human Resources.
• Serve as the first point of escalation for driver incidents, accidents, and violations.
• Review and approve driver timecards, hours, and pay adjustments prior to payroll processing.
• Set up and manage daily and weekly pickup and delivery schedules, and dispatch a fleet of trucks to meet operational and customer requirements.
• Authorize loads, reroute drivers, and reassign work as needs require, ensuring accuracy of schedules and load information in company systems.
• Calculate customer rates, ensure excellent customer service, and maintain clear communication with drivers, managers, customers, and transfer stations.

Maintenance Coordination

• Create, assign, and close Repair Orders (ROs) in the fleet maintenance system; review requests for accuracy and ensure labor, parts, and vendor invoices are documented.
• Monitor open repair orders to minimize downtime, and maintain accurate equipment maintenance histories and asset records.
• Monitor incoming DVIRs, prioritize safety-related defects, generate repair orders from defects, and ensure repairs are documented and DVIRs closed.
• Schedule repairs with internal technicians and outside vendors, track equipment status through the repair process, and communicate estimated completion times to operations.
• Obtain repair estimates and pricing, and monitor vendor performance and turnaround times.

Purchasing, Parts & Reporting

• Create and issue purchase orders for parts, outside repairs, tires, and services in accordance with company purchasing policies; match vendor invoices to POs and ROs and assist with reconciliation and warranty claims.
• Assist with parts ordering and inventory control, verify receipt of parts, and expedite critical backordered components.
• Monitor preventive maintenance schedules and prepare routine reports (open ROs/POs, equipment down status, PM compliance, DVIR status, vendor performance, and maintenance spending).
• Other duties as assigned.

REQUIREMENTS

Required

• High school diploma or equivalent required (Associate's degree preferred).
• Minimum of 2 years of local dispatch experience and/or fleet maintenance administrative experience; combined operations and maintenance…