Flight Support Specialist

Why start your new career with fly Exclusive:fly Exclusive is a dynamic and growing company with a strong commitment to safety, service, and excellence. As a member of our team, you will have the opportunity to work with state-of-the-art aircraft and advanced technologies, providing you with valuable experience and career development opportunities. We offer a competitive salary and benefits package, as well as a supportive and collaborative work environment.

Join us at fly Exclusive and take your career to new heights!

Job Summary The Flight Support Specialist role at fly Exclusive involves comprehensive coordination and support for flight operations, ensuring compliance with safety regulations, operational standards, and client service excellence. Specialists oversee flight logs, passenger details, trip planning, regulatory requirements, and scheduling adjustments. They serve as key contacts for operational updates, maintaining communication with ground handlers, customs, and aviation authorities.

Key Responsibilities Able to plan trips outside 24 hours to acquire any missing information needed. Missing information such as Pax names, Date of births, passport information, weights, etc.

Checks Notams // TFRs // PPRS & Slots against all upcoming trips making the appropriate departments aware of any changes required.

Notifying all FBOS and ground handlers of arrivals and departures. Arranging early and late ops for any flights outside normal business hours to ensure staffing.

Proficient in using Foreflight trip planning to ensure aircraft range and fuel reserves are met. If not, make the appropriate departments aware of the planned fuel stop.

Ensure all required customs, immigration, agriculture, international handling requirements, or foreign government regulations and requirements are met for every flight segment. Able to work any future international trip that requires advanced handling.

Responsible for proactively monitoring weather and air traffic control status and any other possible schedule interruption to client services, scheduling, and all other interested parties as necessary.

Must be highly knowledgeable of the fly Exclusive Operations Manual, FAA and International Regulations, Company Operations Specifications, Company Policies and Procedures, and other pertinent information relating to his/her duties.

Maintenance Review (Ensure aircraft inspections are complied with. Verify aircraft hours, landings, and MELS are within parameters of the scheduled flights. Ensuring the upcoming mx events are built and coordinated with MX planners. This should give us a better outlook of what is dropping.

Updating the Dispatch pass down chat with information to pass down to the dispatchers.

Perform other duties as assigned by management

Skills and Abilities:

Being a self-starter who is highly motivated with strong initiative

Interpersonal skills with an emphasis on effective communication skills in both oral and written forms

Accountability and having hard conversations

Strong ability to problem-solve under pressure daily

Ability to communicate clearly and effectively through phone, email, and personal correspondence

Proficient knowledge of Microsoft Office Suites Proficient critical thinking and presentation skills

Basic Understanding of Computer Applications and Data Entries.

Ability to multitask, prioritize, and manage time effectively

Strong cognitive and analytical abilities, including effective time management, rapid learning, information retention, critical thinking, problem-solving, multitasking, adaptability, and exceptional attention to detail with a commitment to excellence.

Competencies Microsoft Office Suites More than proficient in Excel Physical Demands Ability to see and hear clearly

Ability to…