Auto Glass Installation Technician Trainee

Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite Safe Tech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

• Be paid to learn and apprentice the Safelite way through hands‑on and classroom training, including observing and assisting in installing and repairing auto glass.
• Recalibrate automotive safety systems, including trouble‑shooting and completing diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite‑certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly pay starting at $20.25/hour, increasing to $24.00/hour after training and certification.
• Potential to be promoted; technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• A benefits package valued at more than $10k, including 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources needed for success.
• Health, wealth and life offerings available at

• High School Diploma or GED/Equivalent (preferred).
• Valid state‑issued driver’s license; other licenses as required by law.
• Must be 18 years of age or older.

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws; agreement to be monitored via in‑cab vehicle safety camera/video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding expectations.
• Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting.”
• Ability to work scheduled days with flexibility on start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving and troubleshooting skills, independently and collaboratively.
• Ability to read, write, and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We do not discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.