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Escalations Specialist - Intake and Compliance; Hybrid
Job in
Ramsey, Anoka County, Minnesota, USA
Listed on 2026-07-27
Listing for:
Dexian
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Dexian is seeking an Escalations Representative to join the Intake Team in Shoreview, MN. Hybrid after onsite training, you will be the first point of contact for customers filing complaints about financial products and services, documenting details, and routing cases for investigation and resolution.
You will gather information, register complaints, and ensure adherence to regulatory and company policies while delivering professional, empathetic service.
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