Overnight Laundry​/Front Desk

POSITION SUMMARY

The Night Guest Laundry Attendant (NGLA) maintains overnight services including front‑desk duties, laundry operations, phone handling and rigorous safety and security protocols.

Watch the Day in the Life video for Night Guest Laundry Attendant:

• Demonstrate 100% commitment to guest and associate experience.
• Assist guests overnight, managing check‑in/check‑out and payment collection per company procedures.
• Process all laundry items (linens, terry, blankets, covers, shower curtains) in compliance with standards, including stain treatment.
• Process all dishware (washing, drying, packaging) per company standards.
• Stock housekeeping carts, cart rooms and laundry rooms with appropriate products to maintain PAR levels; ensure compliance with brand standards.
• Handle reservations, registrations, payments and departures according to guidelines.
• Set up and maintain grab‑and‑go breakfast per brand standards.
• Conduct daily tours to inspect cleanliness, collect trash and identify maintenance needs.
• Comply with all company policies, promptly report safety/security issues, manage cash handling and key control.

• Assist in cleaning assigned hotel areas (front desk, breakroom, fitness, vending, stairwells, common areas).
• Maintain overall hotel cleanliness.
• Perform additional duties as requested by management.

• Weekly pay.
• Competitive wages.
• Great working environment.
• Employee recognition programs.
• Vision insurance.
• 401(k) savings plan.
• Employee assistance program (EAP).
• Employee perks program offering discounts to major companies.

Pay ranges for the assigned states.

• California: $16.50 - $23.00
• Colorado: $16.00 - $19.00
• Illinois: $16.00 - $19.00
• Minnesota: $16.00 - $19.00
• New Jersey: $16.00 - $23.22
• Washington: $16.66 - $21.10
• Whitestone, NY: $19.17 - $20.52

Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

• Proficient in English communication with guests and associates.
• Operate property management system technology; complete shift reports and audits as required.
• Read and follow safety, operating and maintenance instructions, and procedure manuals.
• Complete routine reports and correspondence.
• Perform basic arithmetic using whole numbers, fractions, and decimals.
• Apply good judgment in all situations.
• Manage problems and solve guest‑related issues.

• Remain stationary and navigate the hotel, handling objects, tools, and controls.
• Bend and position self to access low areas.
• Lift and/or move laundry and dishes up to 25 pounds; push or pull carts up to 50 pounds.
• Traverse heights and remain stable while doing so.
• Work in outside weather conditions and wet humid conditions (non‑weather related) near moving mechanical parts or exposed to fumes, airborne particles, and chemicals with potential electrical shock.
• Work at moderate to loud noise levels.
• Travel to additional locations within reasonable geography if requested.

• High school diploma, GED, or one to three months of related experience and/or training; or equivalent combination of education and experience.

The typical shift for this position is 11:00pm to 7:00am.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.