Salesforce Product Manager

Overview

The Salesforce Product Manager will work at the intersection of our business users, design resources, and technical resources. The role requires a customer-first mindset and strong organizational and leadership qualities. The Salesforce Product Manager will be responsible for guiding the vision and strategy of Salesforce product design and implementation within the KMBS organization. The role requires cross-functional collaboration and coordination across teams in order to ensure alignment and dependency management.

The ideal candidate will be comfortable working with a wide range of stakeholders and functional teams. He or she will have a passion for delivering digital solutions on the Salesforce platform that drive business outcomes.

• Collaborate with business users and stakeholders to identify and understand business needs
• Partner with designers and research teams to conduct user research and usability studies
• Build a Salesforce product roadmap, focused on the product features and capabilities that will be implemented, that aligns with the company’s overall strategy and broader portfolio planning
• Manage the roadmap and backlog for Salesforce design and implementation activities, ensuring new features and capabilities are delivered per acceptance criteria
• Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing within the confines of the Salesforce platform
• Coordinate across technology teams to ensure dependencies are properly identified and managed
• Provide visibility and updates to stakeholders about initiative progress, dependencies, and risks
• Determine Key Performance Indicators (KPIs) to measure progress toward achieving business objectives
• Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization
• Monitor and evaluate Salesforce usage and gather feedback to facilitate continuous iteration and improvements

• Bachelor’s degree in business, computer science, information systems, or related fields

• 7+ years of professional experience

• Experience working in an agile delivery model

• Strong analytical and organizational skills

• Ability to lead and influence a broad team of resources

• Experience dealing with conflict and ability to drive change management

• Strong critical thinking and problem‑solving skills

• Excellent written and verbal communication skills

• Ability to negotiate and prioritize

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Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to give shape to ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.

2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation.

Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI  Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

For more information, please visit Konica Minolta online and follow it on Facebook, You Tube, Linked In and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border…