Business Systems Analyst, Lab Systems

Neo Genomics is looking for a Business Systems Analyst, Lab Systems, who wants to learn to continue to learn in order to allow our company to grow. This is a hybrid position to work out of one of our facilities in Ramsey, NJ, Aliso Viejo, CA or Fort Myers, FL.

We believe in career development and empowering our employees. We offer highly competitive benefits with a variety of HMO and PPO options, a company 401k match, an Employee Stock Purchase Program, tuition reimbursement, leadership development, and 16 days of paid time off plus holidays. Wellness courses and employee resource groups are also available.

As a Business Systems Analyst, Lab Systems, you will support laboratory‑focused technology work streams within the LIMS ecosystem. You will contribute to the design, configuration, and optimization of lab system solutions, working closely with laboratory operations and IT teams to gather requirements, analyze workflows, and implement effective system enhancements.

• Support the configuration, maintenance, and enhancement of LIMS workflows (e.g., molecular, flow, FISH) within an integrated laboratory systems environment, including ELN, SDMS, and instrument interfaces.
• Collaborate with stakeholders to gather, document, and refine business and functional requirements, user stories, and acceptance criteria.
• Translate laboratory workflows into clear functional specifications, process documentation, and system requirements.
• Partner with laboratory users and senior analysts to understand business needs and support prioritization of enhancements and defect resolution.
• Identify opportunities for process improvement, automation, and increased system efficiency within laboratory workflows.
• Participate in system implementation, upgrade, and testing activities, including defect tracking and resolution support.

• Bachelor’s degree in Computer Science, Information Systems, Life Sciences, Chemistry, or related field, or equivalent work experience required; advanced degree preferred.
• Two or more years of experience in IT business systems analysis, with a minimum of one year of complex project implementation experience in the laboratory/biotech/medical space strongly preferred.
• Experience defining, mapping, and improving end‑to‑end business workflows through automation and process improvement initiatives.
• Proven experience eliciting, documenting, and validating requirements across technical and functional teams.
• Familiarity with standard SDLC life cycles and methodologies.
• Experience working with requirements management and Dev Ops tools such as Jira, Visio, Lucidchart, and similar platforms.