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Market Production Systems Expert

Job in Ramsey, Bergen County, New Jersey, 07446, USA
Listing for: Konica Minolta Business Solutions U.S.A., Inc.
Full Time position
Listed on 2026-05-23
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

Konica Minolta currently has an exciting opportunity for a Market Production Systems Expert!

The technician will be responsible for installation, on-site repair and maintenance of our analog and digital copiers, facsimiles, multifunctional and connected digital products.

Responsibilities
  • Regional and market technical reviews and team meeting/webinars.
  • Monthly review of product and technician performance within assigned products.
  • Coaching and providing training to team members.
  • Difficult problem resolution, directly and indirectly
  • Pre-Sales Support
    • Assist with prospects and proposals.
    • Initiate new business
  • Post Sales Customer Support
    • Complex problem resolution, customer requirements and troubleshooting of end-user workflows.
  • Seeks to maximize PP product performance, cost and quality
  • Complex Network installs of MFPs and solutions and advanced troubleshooting
Qualifications
  • Regional and market technical reviews and team meeting/webinars.
  • Monthly review of product and technician performance within assigned products.
  • Coaching and providing training to team members.
  • Difficult problem resolution, directly and indirectly
  • Pre-Sales Support
    • Assist with prospects and proposals.
    • Initiate new business
  • Post Sales Customer Support
    • Complex problem resolution, customer requirements and troubleshooting of end-user workflows.
  • Seeks to maximize PP product performance, cost and quality
  • Complex Network installs of MFPs and solutions and advanced troubleshooting
Equal Employment Opportunity

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

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