Technical Instructor

Overview

Konica Minolta currently has an exciting opportunity for a Technical Instructor for our Corporate Headquarters in Ramsey, NJ.

Responsible for Conducting a range of courses from starter, base‑line programs to advanced levels. Works with SME to create/maintain classroom learning materials and review of other training projects.

• Conduct formal technical training classes in a training center or field classes. This includes maintenance of student records and student evaluations.
• Effectively work with a team to create and implement new technical training programs and materials, or update existing programs as required.
• Maintain high level of product and technology knowledge. Must continually learn and update the skill set.
• Follow prescribed processes and procedures. Adhere to schedules and meet all deadlines.
• Identify urgent situations that require additional actions and escape technical issues or information promptly.
• Perform projects and tasks assigned.

• Technical School Diploma. College degree in a related field preferred.
• 2-4 years of technical professional experience.
• Experienced in teaching some courses or similar to the following:
  • Digital Product classes
  • Copier and printer theory such as dis‑assembly, reassembly and adjustments.
  • Computer‑related courses. For instance, on topics as print controllers and networking.
• A+, N+ and Security+ certification preferred
• Excellent verbal and written communication and presentation skills.
• Capable of communicating technical data clearly and professionally with staff and students; convey technical information in an easily understood manner. Able to relate to both technical and sales audiences in a professional, personable and persuasive manner.
• Knowledge of networking infrastructure, operating systems, authentication, and troubleshooting preferred.
• Strong working knowledge of industry, KM Products, services and solutions offerings.
• Strong hardware and software computer expertise. Including network and software/solutions knowledge.
• Strong technical background especially in digital/connected products, electronics, strong color workflow and process workflow knowledge.
• Intermediate level of MS Office skills (Word, PowerPoint and Excel).
• Proficient with Adobe CS and Acrobat skills.
• Proficiency in time management and organizational discipline.
• Demonstrated troubleshooting skills in complex environments.
• Strong sense of responsibility, self‑motivated, able to work under pressure and tight deadlines.
• Ability to work independently and in a team environment.
• Readiness to accept and adapt quickly to change.
• High degree of self‑motivation to succeed and effectively manage multiple tasks.

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.

2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation.

Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI  Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

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