BDC Administrator

Appointment Setter/Call Center (Internet & Phone Sales)

Full-time position, schedule includes Saturdays!

Dealership
L0767 Prestige Toyota of Ramsey

Previous automotive experience preferred!

The appointment setter (or BDC Admin) utilizes selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required duties include handling inbound and outbound calls, with follow-up calls and a commitment to increase customer service satisfaction with each and every customer.

• Handle sales calls, Internet leads and database prospecting.
• Answer all incoming phone calls and schedule a sales appointment.
• Contact Internet customers via email, phone, and text to schedule a sales appointment.
• Follow up with sales department to determine if appointment was kept and the outcome.
• Ability to meet or exceed monthly goals.
• Other duties as assigned.

• Previous experience with sales or telemarketing preferred.
• Experience in phone sales, business development, customer service – highly preferable.
• Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers.
• First‑class verbal, written and communication skills.
• Organized, multi‑tasked, self‑motivated, with ability to work effectively as part of a team or individually in a fast‑paced, dynamic environment where super time‑management and prioritization skills are essential.
• Computer literate and able to type.

Est. Annual Compensation: $45,000 - $95,000

Actual pay offered may vary depending on skills, experience, job‑related knowledge/bonus/commission, location, etc.

• Competitive pay
• Medical, dental and vision plans
• Paid holidays & PTO
• Short and long‑term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia learning center
• Vehicle purchase discounts
• Wellness programs

High school graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.