Program Services Specialist

• Location 10540 White Rock Rd Ste 180,Rancho Cordova, CA, 95670,United States
• Base Pay $24.18 - $29.01 / Hour
• Employee Type FT Non-Exempt
• Required Degree High school

Description

Child Action is a private, non-profit corporation created in 1976 to promote the education and social welfare of children and families and to advocate on their behalf. Our programs include resource and referral services for families seeking child care, child care subsidies for qualifying families, recruitment and professional development of the child care workforce, and family education and support.

We are seeking individuals who are highly organized, have the ability to multi-task, provide excellent customer service, have good problem-solving skills, and have the ability to understand the challenges facing families from a variety of ethnic and economic communities.

Please note that completing the job application is a mandatory requirement for this position.

The Program Services Specialist has a broad knowledge of concepts, practices, and procedures within the field of early childhood education. This position is primarily responsible for providing support services to Community Engagement staff members that assure the provision of accurate and timely information to the public and improve the quality of childcare services in Sacramento County. The Program Services Specialist is responsible for knowing all guidelines, regulations and policies developed or set forth by the Board of Directors and the Director of Community Engagement.

• Maintains departmental supplies, office machines, printers, and computer stations.
• Prepares and maintains information packets for Community Engagement
• Prepares Community Engagement, CARE, and orientation suitcases.
• Maintains publications, duplicating and collating asneeded.
• Recommends purchases, inventories and manages receipt of supplies, reconciles orders with the fiscal department, and follows up on discrepancies withvendors.
• Coordinates mass mailing projects, including mail mergers; deliver bulk mailing to Post Office
• Provides administrative and data entry support.
• Develops or assists in the development of forms, templates, worksheets, and record-keeping systems for collection, dissemination, and maintenance of needed information.
• Enters data into multiple databases, double checking for accurate information.
• Maintains monthly TAF report binder.
• Maintains and oversees a variety of records, spreadsheets, logs and filing systems.
• Maintains inventory of books, videos, theme boxes, and equipment in storage areas and in databases.
• Processes requests for loans and returns of borrowed items; follows up on overdue items.
• Cleans and reorders materials in theme boxes and equipment.
• Schedules material pick up anddistribution.
• Participates as a contributing member of the Child Action Community Engagement Program
• Integrate strength-based strategies into services provided to parents and childcare providers.
• Participates in Community Education including community fairs andevents.
• If bilingual, supports Community Engagement department with translation of materials.
• Attends staff meetings, training, and unit meetings.
• Participates in the assessment, planning, and development of program services.
• Documents and tracks participant activity for program reports and service planning
• Provides technical assistance and referrals to “walk-in”clients.
• Registers and facilitates workshops, training, and educational opportunities for caregivers, childcare professionals, and parents.
• Follow up with clients to complete or correct information.
• Proactively looks for solutions to increase efficiency of workflow.
• Performs other duties as assigned.

• AA degree or High school diploma or equivalent education and training sufficient toenable incumbent to perform typical duties;and
• Minimum two (2) years of increasingly responsible experience in assigned program area.

• Intermediate proficiency with Microsoft Office, office equipment.
• Intermediate analytical, written, math and computer skills.
• Intermediate verbal communication skills and customer service orientation.
• Bro…