Business Analyst, Consultant

Job Description

Your Role

The Individual & Family Plans team manages the sales, distribution and performance for one of Blue Shield's largest lines of business - providing health insurance for individuals who do not get coverage from an employer sponsored health plan, Medi-Cal or Medicare. The IFP Growth Business Analysis Consultant will report to the IFP Growth & Strategy Leadership Team. In this role you will be responsible for managing the sales performance analytics to help us understand & improve our growth strategies.

Responsibilities

Your Work

In this role, you will:

• Provide highly complex analytical support through the analysis and interpretation of data in support of sales and market data while collaborating with cross-functional business operations
• Develop, prepare, and analyze reports with highly complex analysis and data for management review, and presents to various levels of management
• Leaning on data mining & predictive analytics, identify trends related to sales and retention, highlight emerging risks and opportunities - translating them into actionable insights
• Define business requirements and provide analysis to help build tools that increase sales efficacy, improve monitoring of sales and growth campaign performance
• Manage the Business-to-Business relationship for our integrated operations with certain brokerages and enrollment platforms and technologies, including ICHRA vendors. This includes being point for the on-boarding new integrated enrollment partners.
• Provide support to the sales organization for activities such as broker event planning, training, deployment of new tools / technologies and also assisting operations with working day-to-day reports.
• Build executive-level presentations and dashboards to communicate status and KPIs for growth initiatives, along with analysis & recommendations

Qualifications

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 7 years of prior relevant experience
• Understanding of direct-to-consumer sales / marketing methodologies, KPIs and measurement best practices (health insurance related preferred)
• Proficient data analysis skills - including practical experience with tools such as Business Objects / SAS / SQL / BI as querying tools / Visual Basic for Application, Python
• Experience deploying technologies and tools to support relevant sales process automation & analysis - such as Microsoft Copilot, Salesforce and/or Share Point
• Proficient in industry standard reporting tools such as Crystal Reporting and/or Tableau for data visualization and dashboard development

About the Team

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan;
Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair
360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by…