Loan Administrator

Description Who We Are

Five Star Bank is an award-winning and high performing $4.8 Billion community business bank operating through 9 offices - 5 in the Capital Region, 1 in Chico, 1 in Redding, 2 in the San Francisco Bay Area, as well as administration offices in Newport Beach and Downtown Sacramento. With an emphasis on commercial real estate and small to medium sized businesses, we partner with organizations to help them be successful by providing highly customized banking solutions.

Organizations bank with us because of our entrepreneurial and empathetic spirit, speed to serve and deep connection to our market. And they trust us.

Under the direction of the Loan Administration Manager, the Loan Administrator assists and supports the underwriting team and credit administration by performing due diligence tasks and maintaining loan files.

• Responsible for gathering and organizing due diligence reporting documents (Credit reports, DNBs, UCC Searches, Preliminary Reports, Environmental Reports, Flood Certificates, and Lexis Nexis)
• Maintaining loan documents in nCino (Uploading and certifying accuracy)
• Organizing and tracking documentation (Financials, Entity Documents, and collateral documents) within the file
• Completing internal documents (New Account Worksheet, Loan Audit Checklist, Appraisal Engagement Letter, Welcome Letters, and Beneficial Ownership Forms)
• Assist with monitoring current loan portfolios
• Draft agreements for Loan Officer review (SNDAs, Estoppels, Deferment Agreements, or Guidance Line Documents)
• Ensuring proper financials used in Loan Officer’s underwriting have been uploaded and approved in nCino
• Other duties as assigned

• High School Diploma or equivalent
• Comprehensive knowledge of MS Office products
• Aptitude to function in a team environment, manage time efficiently, and multi-task
• Excellent communication skills, both written and verbal

• At least two years of experience with a financial institution preferred

• Organizational Skills
• Time management
• Communication Proficiency
• Problem Solving

While performing the duties of this position, the employee is in regular communication, is required to use various tools or objects, and have the mobility to move about the office. The employee occasionally lifts and/or moves objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

This is full-time position and hours of work and days are Monday through Friday 8:00 a.m. to 5:00 p.m. Overtime may be necessary as job duties demand.

No travel is expected for this position.

The purpose of the job description is to outline the duties and responsibilities for which the position is held accountable. The job description does not restrict the right of management to change, alter or reassign duties at any time with or without notice.

Five Star Bank is an Equal Employment Opportunity (EEO) employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. The Five Star Bank EEO policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other classification protected by federal, state, or local laws, regulations, or ordinances.

It also prohibits retaliation for engaging in protected activity, such as filing a discrimination or harassment complaint or participating in an EEO investigation. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to access our website, you can request reasonable accommodation by sending an email to

Five Star Bank personnel are employed on an at-will basis. All employment is at-will and can be terminated with or without cause, at any time, by the Employee or by Five Star Bank for any reason or no reason whatsoever, with or without notice.