Lead Interface Specialist

Interface Specialist (IT Specialist II)

Are you looking for a fast-paced and rewarding opportunity to play a key role in delivering mission-critical Enterprise technology solutions? The Employment Development Department (EDD) is seeking an experienced Interface Specialist (IT Specialist II) to support the design and delivery of intuitive, accessible, and customer-centered digital experiences that enhance usability, improve service delivery, reduce fraud, and increase operational efficiency. As part of EDD's modernization efforts, the Interface Specialist will collaborate with business stakeholders, user experience (UX) professionals, developers, architects, and project teams to design user interfaces that align with business objectives, customer needs, and accessibility standards.

This is an exciting opportunity to help shape Enterprise applications by translating complex business and technical requirements into seamless, user-friendly digital experiences. Under the general direction of the EDDNext Application Delivery Manager, the incumbent will lead interface design activities throughout the system development lifecycle. Responsibilities include researching user needs; creating wireframes, mockups, prototypes, and interface specifications; ensuring compliance with usability and accessibility standards;

collaborating with cross-functional teams to refine user workflows and visual design; supporting usability testing and user acceptance testing; and providing recommendations that promote consistency, continuous improvement, and successful delivery of Enterprise solutions. The incumbent will also help establish and maintain design standards and contribute to a cohesive, customer-focused digital experience across EDD applications.

This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the Department and is subject to change as business needs arise. Employees are required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee. Position located at 10969 Trade Center Dr.,

Rancho Cordova, CA 95670. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please visit the California Department of Human Resources (CalHR) website.