Software Engineer; Snowflake & Matillion Data Platform

* This role does not offer visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship (including CPT, OPT, TN or H1B).

** This is a hybrid position with an onsite requirement of 1-2 days per week in Alpharetta, GA or Rancho Cordova, CA. Candidates should be within a reasonable commuting distance (approximately 50 miles) of Alpharetta, GA or Rancho Cordova, CA to support onsite requirements.**

We are looking for a Software Engineer to support the administration, maintenance, and operational stability of enterprise data platforms, with primary focus on Snowflake & Matillion platform
. This role is intended for someone with strong troubleshooting skills, a platform support mindset, and the ability to use automation and AI-driven approaches to improve operational efficiency.

The ideal candidate should be comfortable supporting data platforms , production jobs, access management, deployments, incident resolution, documentation, and platform health monitoring. In addition, the candidate should have interest and ability to use AI, automation, and agent-based solutions to optimize support processes, reduce manual maintenance activities, and improve proactive issue detection and resolution.

• Provide day-to-day administration and platform support for Snowflake, Matillion and related enterprise data platforms
  . Responsibilities include monitoring platform health, supporting user access, troubleshooting production issues, assisting with deployments, maintaining operational documentation, and coordinating with Data Engineering, BI, Cloud, Security, Infrastructure, and business teams.
• Identify opportunities to automate repetitive support tasks, build AI-assisted workflows, and develop lightweight agents or automation scripts where applicable to improve platform reliability, reduce manual intervention, and enhance operational efficiency.

• Provide administration, platform support, and maintenance for Snowflake, Matillion and other enterprise data platforms.
• Monitor Matillion jobs, schedules, failures, alerts, and production execution issues.
• Support Snowflake users, roles, warehouses, databases, schemas, permissions, access reviews, and platform usage monitoring.
• Support Power BI administration activities including work spaces, gateways, dataset refreshes, user access, capacity monitoring, and production support (Optional)
• Assist with incident triage, root cause analysis, resolution tracking, and post-incident documentation.
• Support deployment activities across development, test, UAT, and production environments.
• Maintain runbooks, SOPs, operational checklists, support guides, and knowledge base documentation.
• Work with Data Engineering and BI teams to troubleshoot ETL/ELT pipeline failures, report refresh issues, connectivity issues, and performance problems.
• Use AI tools and automation to optimize support processes, reduce repetitive manual tasks, and improve operational effectiveness.
• Build or support AI agents, scripts, or automated workflows where applicable to assist with monitoring, job failure analysis, report refresh validation, documentation, access reviews, and maintenance activities.
• Identify opportunities for proactive monitoring, automated alerts, self-service support, and preventive controls.
• Support platform upgrades, patches, configuration changes, environment maintenance, and vendor coordination.
• Monitor Snowflake performance, warehouse usage, cost trends, query history, and resource utilization.
• Monitor Power BI capacity, refresh failures, gateway health, workspace usage, and report performance issues.
• Support audit, compliance, vulnerability remediation, access certification, and change management activities.
• Be willing…