System Administrator

Location: Rancho Cordova, CA
Department: Information Technology
Work Arrangement: On-site
Reports To: Sr. Manager IT Infrastructure & Operations
Salary: $100,000 - $110,000/year dependent on experience

Are you passionate about technology, problem-solving, and keeping critical business systems running at their best? As a Systems Administrator I, you'll play an important role in supporting and maintaining the technology infrastructure that powers our organization.

In this position, you'll work with both on-premises and cloud-based systems, partner with cross-functional teams, and contribute to a secure, reliable, and efficient IT environment. Whether you're optimizing system performance, supporting cybersecurity initiatives, or helping end users resolve technical challenges, your expertise will make a direct impact on the success of our business and the people we serve.

• Configure, maintain, patch, and upgrade server and workstation operating systems.
• Monitor system performance and proactively identify opportunities for improvement.
• Perform routine maintenance and troubleshooting to ensure maximum system availability.
• Develop and execute plans to maintain software and operating system compliance.

• Monitor system backups and verify successful completion of backup processes.
• Perform data restoration activities when needed.
• Assist in disaster recovery planning and support business continuity initiatives.
• Troubleshoot backup and recovery issues to minimize downtime and risk.

• Provide advanced technical support to end users in accordance with established service level agreements.
• Diagnose and resolve complex system and application issues efficiently.
• Collaborate with technical teams, vendors, and stakeholders to resolve escalated support requests.
• Serve as a trusted resource for IT-related questions and system guidance.

• Support cybersecurity infrastructure and operational security initiatives.
• Assist with vulnerability remediation, patch management, and system hardening activities.
• Evaluate hardware, software, and vendor solutions and communicate findings to IT leadership.
• Help ensure technology environments remain secure, supported, and compliant.

• Create and maintain Standard Operating Procedures (SOPs) and technical documentation.
• Develop automation scripts to streamline software deployments, patching, and routine maintenance tasks.
• Identify opportunities to improve operational efficiency and service delivery.
• Document troubleshooting processes, resolutions, and best practices.

• Participate in project teams as a Subject Matter Expert for assigned systems and services.
• Support enterprise-wide technology implementations and upgrades.
• Assist with software evaluations, testing, and deployment efforts.
• Partner with internal departments and technical teams to meet evolving business needs.
• Provide backup support for related IT functions as assigned.

• Bachelor's degree in Information Technology, Computer Science, or a related field; or an equivalent combination of education, training, and experience.
• Minimum of four (4) years of related systems administration, infrastructure support, or IT operations experience.
• Experience supporting both on-premises and cloud-based environments preferred.

• Knowledge of server and workstation administration, system configuration, and troubleshooting.
• Experience with operating system patching, upgrades, and lifecycle management.
• Understanding of backup and recovery processes.
• F…