More jobs:
Accounts Receivable & Collections Supervisor
Job in
Rancho Cucamonga, San Bernardino County, California, 91737, USA
Listed on 2026-07-06
Listing for:
Aston Carter
Full Time
position Listed on 2026-07-06
Job specializations:
-
Accounting
Accounts Receivable/ Collections
Job Description & How to Apply Below
The Accounts Receivable & Collections Supervisor is responsible for overseeing the company's accounts receivable, billing, cash application, and collections functions while supporting the Controller in maintaining accurate financial records and maximizing cash flow.
This role ensures timely invoicing, accurate payment processing, effective collections, and customer account management. The ideal candidate is a hands-on accounting professional with strong analytical skills, experience managing high-volume receivables, and the ability to build positive relationships with customers while driving collection performance.
Essential Duties & Responsibilities Accounts Receivable & Billing
+ Generate and distribute customer invoices via email, EDI, customer portals, and other required methods.
+ Ensure all invoices are accurate, complete, and submitted in a timely manner.
+ Verify pricing and resolve discrepancies with Sales, Customer Service, or the Controller prior to invoice generation.
+ Process customer returns, credits, deductions, and adjustments.
+ Monitor customer account activity and maintain accurate receivable records.
Cash Application & Payment Processing
+ Process daily customer payments, including checks, ACH, wire transfers, and other payment methods.
+ Scan and deposit checks to the bank.
+ Accurately post payments to customer accounts.
+ Investigate and resolve short payments, over payments, unapplied cash, credits, and deductions.
+ Reconcile accounts receivable transactions and maintain accurate records.
Collections & Credit Management
+ Manage collection efforts for past-due customer accounts and maintain consistent follow-up.
+ Monitor aging reports and identify collection risks.
+ Maintain detailed collection notes and customer account activity within the ERP system.
+ Escalate accounts with payment concerns, credit issues, or balances exceeding approved credit limits.
+ Provide weekly updates to the Controller and President regarding collection status, delinquent accounts, and potential bad debt exposure.
+ Coordinate customer credit holds and releases with Shipping, Receiving, Sales, and Management.
Documentation & Order Support
+ Review shipping documents, including Bills of Lading (BOLs), Pick Lists, and supporting documentation for accuracy, shipment dates, signatures, quantities, and lot numbers.
+ Maintain complete customer transaction files, including invoices, shipping documentation, and supporting records.
+ Respond to customer documentation requests, including:
+ Proof of Delivery (POD)
+ Certificates of Analysis (COA)
+ Shipping confirmations
+ Invoices
+ Credit memos
+ Account statements
Reporting & Cross-Functional Support
+ Prepare weekly Accounts Receivable and collections reports for leadership.
+ Assist with month-end and year-end closing processes.
+ Support internal and external audits as needed.
+ Partner closely with Accounting, Sales, Operations, Customer Service, Shipping, and Receiving to resolve account issues and improve processes.
+ Identify opportunities to improve billing, collection, and cash application procedures.
+ Perform additional accounting and administrative duties as assigned.
Qualifications Education
+ Bachelor's Degree in Accounting, Finance, Business Administration, or a related field preferred.
+ Equivalent combination of education and relevant experience may be considered.
Experience
+ Minimum of 5 years of Accounts Receivable, Collections, or Accounting experience.
+ Previous experience in a manufacturing, distribution, food production, or similar operational environment preferred.
+ Experience managing high-volume customer accounts and collections activities.
+ Supervisory or lead experience is highly desirable.
Required Skills & Competencies
+ Strong knowledge of Accounts Receivable principles and collection practices.
+ Understanding of Generally Accepted Accounting Principles (GAAP).
+ Advanced Microsoft Excel skills, including:
+ Pivot Tables
+ VLOOKUP/XLOOKUP
+ Data analysis and reporting
+ Proficiency with ERP and accounting systems; experience with Ross ERP and Quick Books is preferred.
+ Strong analytical and problem-solving skills.
+ Excellent organizational and time-management abilities.
+ Exceptional attention to detail and accuracy.
+ Strong written, verbal, and interpersonal communication skills.
+ Ability to prioritize competing responsibilities and meet deadlines in a fast-paced environment.
+ Ability to work independently while collaborating effectively across departments.
+ Customer-focused approach with strong negotiation and relationship-building skills.
Preferred Qualifications
+
Experience with EDI invoicing and customer portal management.
+ Experience in credit and risk management.
+ Background in manufacturing, distribution, food processing, or consumer products industries.
+ Experience developing or improving Accounts Receivable processes and controls.
Physical Requirements
+ Regularly required to sit, stand, and walk for…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×