Educational Program Assistant, Institutional Effectiveness

Under general supervision, performs a variety of administrative and secretarial duties to relieve a dean of one of the educational services units of all possible routine detail; controls the release of sensitive information and exercises considerable initiative and judgment; performs related duties as required. Responsibilities include, but are not limited to, the following:
Coordinates the office and administrative functions of an educational services unit. Reviews office activities, policies, systems, and procedures, and recommends changes. Coordinates, directs, and assigns the work, and participates in selection and evaluation of clerical staff and student assistants in various program components throughout the division. Assesses staff skill levels and provides or arranges training as needed. Assists in the development of the annual unit budget request;

researches and calculates costs; verifies calculations made by others; compiles information for and makes recommendations on projected expenditures; writes justifications; completes and submits the budget package within the deadlines. Audits and controls budget accounts and other financial records, using a computer spreadsheet; notifies supervisor of a significant variances and recommends methods of limiting expenditures or transferring funds between accounts. Prepares purchase orders and requisitions;

maintains inventory of equipment, materials, and supplies. Coordinates the preparation of schedules, college catalog entries, master dictionary, and curriculum guides for the unit. Sets up filing, recordkeeping and tracking systems, and trains others in their use. Coordinates the flow of information, including monitoring progress and deadlines of projects assigned to others. Prepares, processes, or verifies payroll and personnel documents; assures timely completion of work evaluations.

Notifies the personnel office when it is necessary to replenish the adjunct pool. Monitors the accumulated work time of adjunct and short term/substitute hourly classified/clerical employees and advises the dean before upper limits are reached. Prepares reports, board items, grant proposals; writes and maintains procedure manuals. Prepares meeting agendas, takes and finalizes minutes of meetings. Takes and transcribes meeting notes.

Types, edits and formats a variety of complex documents, financial and statistical reports including graphs, charts and tables, using word processors and/or computers. Screens and distributes mail; answers correspondence on own initiative in accordance with general policies and procedures or knowledge of the supervisor's viewpoint. Gathers information that the supervisor will need related to other correspondence and suggests possible responses.

Screens and routes calls and visitors; provides information to staff, students and the public regarding programs and services; resolves administrative problems without referring to the dean whenever possible. Manage complaints and concerns; obtains full details of the complaint and resolves the matter or refers it to the proper person. Attends and actively participates in meetings as a representative of the dean.

Arranges, coordinates, and schedules a variety of meetings, appointments and special or regular events including program registration, seminars, classes, and conferences. Maintains calendars, makes reservations and travel arrangements; schedules staff to assure complete coverage during office hours. Performs related duties as required. MINIMUM QUALIFICATIONS Demonstrated evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds in a community college environment.

Knowledge of generally accepted office practices, procedures, and equipment; basic arithmetic and record keeping; and proper English usage, grammar, vocabulary, and spelling, and the preparation of routine correspondence. Must type 65 net words per minute; take and transcribe meeting notes; and operate computer systems used in assigned office. Ability to learn, apply, and communicate complex policies, procedures,…