Senior Transformation Facilitator

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an
authentic experience!

Reporting to department leadership, the Senior Transformation Facilitator serves as a strategic partner in driving organizational excellence and advancing enterprise-wide transformation initiatives. The Senior Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem‑solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology.

The Senior Transformation Facilitator will coach leaders and teams at all levels to strengthen operational effectiveness, align initiatives with strategic priorities, and foster a culture of continuous improvement, innovation, and accountability. Acting as a change leader, this position bridges strategy and execution by enabling data‑driven decision‑making, overcoming barriers, and ensuring that transformation efforts deliver measurable impact for the organization and those it serves.

Commitment to Quality:
The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

• Enterprise Transformation Leadership
  :
  Lead strategically linked transformation initiatives, ensuring alignment across enterprise priorities while fostering synergy between departments, processes, and teams to maximize organizational impact.
• Strategic Transformation Leadership
  :
  Partner with executives and senior leaders to design, align, and executive enterprise-wide transformation initiatives that advance organizational strategy, strengthen management systems, and foster a sustainable culture of continuous improvement.
• STAR Team Operational Excellence
  :
  Support System Transformation & Re‑Engineering leadership with internal Hoshin Kanri by proposing, facilitating, and sustaining annual priorities that align with operational excellence goals to deliver measurable organization impact.
• Stakeholder Management
  :
  Engage and influence senior leaders by constructively challenging assumptions, fostering critical dialogue, and guiding decision‑making to ensure transformation initiatives achieve enterprise-wide outcomes.
• Leadership in the Gemba
  :
  Coach, support, and challenge leaders in the Gemba to create synergy between multiple divisions and reinforce data‑driven decisions. Use data, metrics, and observations in the Gemba to identify and propose improvement opportunities, measure impact, and Plan Do Check Act (PDCA) as needed to drive operational excellence.
• Enterprise Enablement
  :
  Anticipate and address systemic barriers to transformation by engaging senior leaders, mobilizing resources, and creating enterprise‑wide solutions that accelerate progress and sustainment. Influence prioritization of overcoming barriers, problem‑solving, and resource deployment in collaboration with leadership in the Gemba.
• Facilitation &…