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Customer Service Rep Event Manager / Planner Customer Success Mgr./ CSM

Gym Member Experience Lead: Service & Retention

Job in Rancho Cucamonga, San Bernardino County, California, 91739, USA
Listing for: EOS Fitness
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading fitness company in California is seeking a Member Experience Manager to enhance member satisfaction and ensure exceptional service. The ideal candidate will lead the front desk team, addressing concerns, resolving issues, and supporting overall gym success. Proven experience in customer service, strong communication skills, and a proactive approach are essential. This position offers a pay range of $19.90—$21.90 USD, plus various benefits.

Join a dynamic team and contribute to creating loyal, lifelong fans of fitness.
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