Collision Shop Customer Advocate
Job in
Rancho Cucamonga, San Bernardino County, California, 91739, USA
Listed on 2026-07-26
Listing for:
Csn-Collision-1
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Auto Collision Group, Inc. is seeking a Customer Service Rep (CSR) to be the first and last contact for customers.
The CSR will check in customers and vehicles, keep the customer informed on the process, manage rentals, and liaise with insurance companies while maintaining dealer relations. The role emphasizes handling phone calls, scheduling, updating repairs, and ensuring inquiries are escalated appropriately to management.
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