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Customer Experience Team Lead: Scheduling & Service
Job in
Rancho Cucamonga, San Bernardino County, California, 91739, USA
Listed on 2026-09-09
Listing for:
BlueScope Steel Limited
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Blue Scope Coated Products in Rancho Cucamonga, CA, is hiring a Customer Experience Team Lead to supervise a small CX team and manage the production schedule. You will coordinate with Operations and External Sales to ensure customer requirements are met and that customers are highly satisfied with our services.
The role emphasizes proactive communication, process adherence, and timely analysis of orders, inventory, and RMA workflows to maintain service levels and quality compliance.
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