Community Services Leader

Why Join #TeamRC

Are you excited about engaging with a vibrant arts community and contributing to seamless events for community members? The Community Services Department is currently hiring part-time Community Services Leaders to join the event and rentals team at The Victoria Gardens Cultural Center. If you love the performing arts, thrive in fast-paced environments, enjoy working as a member of a team, and are driven by the joy of creating memorable guest experiences, this is the perfect opportunity for you.

These positions are dedicated to ensuring that every individual who enters our doors feels welcomed and valued. By providing intentional and sincere service and hospitality, our team members are committed to fostering a hospitable, generous environment that reflects the values of the City of Rancho Cucamonga's Community Services Department.

Are you passionate about delivering exceptional customer service and providing opportunities for the community to come together? If this sounds like you, apply today to join our team. About the Lewis Family Playhouse at Victoria Gardens Cultural Center:
The Lewis Family Playhouse is an intimate, state-of-the-art performing arts center with 560 seats owned and operated by the City of Rancho Cucamonga. As a major anchor to the Victoria Gardens Lifestyle Shopping Center, the Lewis Family Playhouse educates, entertains, and ignites the imagination through high-quality performances for children, families, and audiences of all ages throughout Southern California. In addition to the Lewis Family Playhouse, the Victoria Gardens Cultural Center includes a 60-seat Black Box theatre, large-scale event spaces, and a newly opened outdoor courtyard stage!

Who we are… The Community Services Department operates the Epicenter Sports Complex, RC Family Resource Center, RC Sports Center, Victoria Gardens Cultural Center, Goldy S. Lewis Community Center, and James L. Brulte Senior Center. In addition to the above-listed facilities, more than 30 different parks are open to the community for passive use.

How We Get Things Done… The Community Services Department's guiding principles are the core values by which we operate and are central to how we get things done:
Integrity, Humility, Teamwork, Curiosity, Inclusivity, and Zeal. Successful candidates will embody our core values and have a passion for carrying out the department's Mission and Vision to meet the City Council's goal of ensuring and advancing the quality of life for the community through inclusive decision-making.

The Community Services Department (CSD) offers a diverse range of programs for the community, including youth summer camps, youth sports, contracted classes, and several large special events. In addition to these events, CSD oversees the daily operations of several city facilities and parks to provide high-quality passive spaces for the community to gather. Community Services Leaders who apply to this post will be assigned to The Victoria Gardens Cultural Center.

• Embody our department values of Curiosity, Zeal, Inclusivity, Integrity, Teamwork, and Humility.
• Have a professional demeanor, are friendly, and have a positive attitude.
• Are dependable and available nights and weekends.
• Possess excellent customer service skills and are proactive in solving problems.
• Can multitask and work well under pressure.
• Can be flexible and work in an evolving environment.
• Have an interest in working in a performing arts venue and are passionate about supporting live entertainment.

This role will greet guests with a warm, friendly demeanor, offering assistance and answering questions when asked. Community Services Leaders will work to anticipate the needs of our patrons and clients, taking initiative to ensure that everyone has an exceptional experience while hosting or attending an event in one of our spaces. Community Services Leaders will assist with setup and teardown, monitoring private rentals in Celebration Hall, Lewis Family Playhouse,…