Relationship Banker -Ontario Market Job Rancho Cucamonga area,California USA,Finance & Banking

Job Overview

Engage clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM. Process cash transactions efficiently while building lasting client relationships.

Responsibilities

Execute the bank's risk culture and strive for operational excellence.
Build relationships with clients to meet financial needs.
Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.

Required Qualifications

Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
Collaborative, building and nurturing strong relationships.
Passionate, committed, and driven to deliver an experience that improves clients’ financial lives.
Confident in identifying solutions for new and existing clients based on their needs.
Effective and confident communicator, comfortable engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confident in educating clients on simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).
Strong critical thinking and problem‑solving skills.
Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficient time and capacity management.
Focus on results, acting in the best interest of the client.
Flexible to work weekends and/or extended hours as needed.

Desired Qualifications

Experience in financial services and knowledge of financial services industry, products and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor's Degree or business‑relevant Associate’s Degree (e.g., business management, business administration, or finance).

Skills

Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management

Shift and Schedule

1st shift (United States of America), 40 hours per week.

Locations

US - CA
- Alta Loma, 8700 Baseline Rd, ALTA LOMA BC (CA6170)
US - CA
- Fontana, 15092 Summit AVE, NORTH FONTANA BC (CA6231)
US - CA
- La Verne, 1399 Foothill Blvd, LA VERNE BC (CA6169)
US - CA
- Pomona, 444 S Garey Ave, POMONA MAIN OFFICE (CA7110)
US - CA
- Rancho Cucamonga, 7387 Day Creek Blvd, VICTORIA (CA6241)
US - CA
- Upland, 1211 W Foothill Blvd, NORTH UPLAND BC (CA6143)
US - CA
- Upland, 1916 N Campus Ave (CA6250)

Pay and Benefits

Pay range: $25.00 - $26.77 per hour, determined by experience, education, and skill set. Base salary only, no incentive eligibility.

Benefits eligible: industry-leading benefits, paid time off, and resources to support physical, emotional, and financial well‑being.

Legal and Privacy

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator.

Privacy Statement:

Pay Transparency:

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