Behavioral Health Care Manager, BCBA

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The Behavioral Health Care Manager, SKI BCBA is responsible for all aspects of services to IEHP members with autism, developmental disabilities, and/or intellectual disabilities and children with severe behavioral needs. The Behavioral Health Care Manager, SKI BCBA will also be responsible for reviewing requests for services, applying clinical criteria, applying clinical expertise to review treatment plans and authorizing services to ensure quality care coordination.

This position ensures effective call support, case management as needed, care coordination as needed, and referral support.

Under the direction of department leadership, the Behavioral Health Care Manager, SKI BCBA position works collaboratively with members of their own team, IEHP members and families, community agencies, and with the designated health care organization (HCO) medical team. This position is expected to model IEHP principles of relationship-based care, as well engage in promoting education and understanding of behavioral health and its importance in whole health, to those within IEHP and in the community.

Commitment to Quality:
The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• Hybrid schedule
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

• Three (3) years of experience working in a setting offering services to individuals with autism, developmental or intellectual disabilities required
• Significant experience reviewing Behavioral Health Treatment Plans and Behavior Intervention Plans (BIPs)
• Experience in leading a team is preferred
• Experience in an HMO or experience working in psychiatric facility or county hospital facility preferred
• Master’s degree in Social Work/Psychology or related field from an accredited institution with ABA specialization required
• Possession of an active, unrestricted, and unencumbered Board-Certified Behavior Analyst (BCBA) certification issued by the Behavior Analyst Certification Board required

• Deep knowledge and skills in Autism;
  Applied Behavioral Analysis, Special Education skills in engaging and serving families
• Familiarity with Managed Care and discharge planning is preferred
• Knowledgeable and skilled in evidenced-based communication such as Motivational Interviewing, or similar empathy-based communication strategies
• Understanding of and sensitivity to multi-cultural communities
• Deep understanding and knowledge of mental health
• Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both
• Must have knowledge of whole health and integrated principles, theories, and practices
• Knowledge of community resources and health plan benefits
• Bilingual written and verbal is highly preferred
• Skillful at telephonic information delivery and counseling support to Members, their caregivers, and their families
• Effective reasoning and problem-solving skills
• Excellent relationship, communication (written and verbal), and interpersonal skills, including conflict resolution
• Must have resiliency to tolerate, adapt, and manage effective use of a high level of ambiguity around new team models, new models of care, and new care management practices
• Proficient in the use of computer software to include but not limited to: (e.g. Microsoft Word and Excel, Power Point) for use in all aspects of an office environment
• Excellen…