Manager, Provider Quality Oversight

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

At Inland Empire Health Plan (IEHP), we believe the highest quality of care should be delivered to all in the Inland Empire. We are thinking beyond the way Quality is viewed today – we believe it should be holistic and transformative. IEHP’s provider incentive programs serve an important role in achieving IEHP’s quality goals. Reporting to the Director of Quality Management, the Manager of Provider Quality Oversight is responsible for:

• Leading the daily operations of the Potential Quality Incident/Provider Preventable Condition and clinical reporting nurse teams.
• The daily activities and functions of their responsible areas to include but not limited to the management, evaluation, mentoring, and coaching of Team Members.
• Ensure the complete review of Quality-of-Care cases, adherence to standard work, reporting accuracy, and compliance with IEHP policies, Local, State, and Federal laws, and regulations.
• The planning and implementation of any quality audit initiatives, programs, and processes identified by IEHP’s Quality System.

Commitment to Quality:
The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

• CalPERS retirement
• 457(b) option with a contribution match
• Generous paid time off- vacation, holidays, sick
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Paid life insurance for employees with additional options
• Short-term, and long-term disability options
• Pet care insurance
• Flexible Spending Account – Health Care/Childcare
• Wellness programs that promote a healthy work-life balance
• Career advancement opportunities and professional development
• Competitive salary with annual merit increase
• Team bonus opportunities

• Five (5) or more years of any individual or combined healthcare experience in quality management, quality assurance, quality improvement, utilization management, case management, acute care, and/or ambulatory care setting
• Three (3) or more years of experience in a supervisory or leadership role in any healthcare setting
  • Experience in an HMO or Managed Care setting is preferred
• Bachelor’s degree in Nursing from an accredited institution required
  • Master’s degree in Nursing from an accredited institution preferred
• Possession of an active, unrestricted, and unencumbered Registered Nurse (RN) license issued by the California BRN required
  • Certified Professional in Healthcare Quality (CPHQ) certification preferred

• Knowledge of clinical audits, including medical record reviews
• Intermediate knowledge of word, excel, and PowerPoint. Intermediate computer skills
• Excellent verbal and written communication skills
• Builds effective work relationships

Start your journey towards a thriving future with IEHP and apply TODAY
!