IT Technician

Overview

Why join the General Micro Systems team? Since its inception in 1979, General Micro Systems has been a leader in the embedded computing market. We are the oldest supplier of embedded computers in the world. GMS strives to provide customers with solutions at the lowest possible price without compromising quality or customer service. The team’s expertise and commitment to modern technologies in product development have earned media recognition and multiple Product of the Year awards.

We pride ourselves on a respectful work environment that supports employee growth and development.

What We Offer

Benefits and growth opportunities include the following:

• Paid Time Off: 1–3 weeks accrued vacation, 56 hours of sick leave, up to 3 floating holidays, 10 company-observed holidays
• Medical plans (Anthem HMO and PPO) with optional Dental and Vision plans
• Tuition reimbursement (50% following approved courses; requirements apply)
• Company-paid employee life insurance
• Supplemental benefits: optional life insurance, short- and long-term disability
• 401(k) retirement plan

Work schedule
:
Monday – Friday, standard work week.

The IT Technician is responsible for overseeing daily IT operations, maintaining company systems, supporting end-users, and ensuring secure and efficient technology functions across multiple facilities in California. This role performs hands-on technical work involving servers, networks, workstations, security systems, and department coordination. The technician also supports IT staffing, system administration, troubleshooting, and the implementation of company-wide technology standards.

Note
:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Daily IT Operations & Management
  • Complete daily IT activities, requirements, and assigned projects.
  • Manage IT staffing, including recruitment, supervision, scheduling, development, evaluations, and disciplinary actions.
  • Provide after-hours “on call” support as required using a company-issued phone.
  • Maintain organization and cleanliness of IT office areas, equipment, supplies, data resources, and digital assets.

• Systems Administration
  • Set up and maintain Microsoft Exchange servers.
  • Set up, configure, maintain, and troubleshoot servers and security credentials for all CA and FL facilities.
  • Set up and manage security servers and access control systems.
  • Manage computer operation scheduling, backups, storage, and data retrieval processes.
  • Maintain, review, and update disaster recovery plans.
  • Perform routine infrastructure and cybersecurity audits.
  • Cross-Department & Multi-location Support:
    Interface with all departments to provide IT support and gather information as needed; collaborate across CA and FL to ensure unified technology processes and consistency of information sharing and systems configuration across facilities.
  • Hardware, Software & Workstation Support:
    Install and maintain hardware and software, including server and computer maintenance; perform PC builds, repairs, and upgrades; set up and maintain Apple and Windows workstations; diagnose, repair, and resolve computer-related issues; manage inventory and asset management.
  • Networking & Connectivity:
    Diagnose and resolve bandwidth, network availability, and infrastructure performance; support and maintain network connectivity for all locations, including phones, printers, peripherals, and copiers; provide troubleshooting for network protocols and infrastructure components.
  • Security Systems & Infrastructure:
    Maintain security systems and surveillance equipment; support company-wide security protocols and ensure adherence to security policies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must possess leadership skills
• Ability to work in a fast-paced, deadline-driven, multi-tasking environment…