Solution Developer II - Automation & Innovation Management

What You Can Expect

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! The Solution Developer II - Automation & Innovation Management will focus on key technology domains including business process automation, data curation, industrialized analytics, machine learning & Artificial Intelligence and scalable delivery platform.

As a member of the Automation and Innovation Center of Excellence (COE), you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution while contributing to automation development best practices. Work with Quality Engineering to ensure automated solutions meet the needs, criteria, and business rules and regulations. This position will collaborate with IT security to ensure the highest product security standards.

This role will work with business stakeholders to scope potential processes for automation and develop Proof of Concepts (POCs) for solutions that will enhance business processes by incorporating increased automation, integrating quality data, developing analytic capabilities, and utilizing technology to deliver quality outputs in less time. Review current state process capture documents and implement process re‑engineering to support automation and transform use cases into tangible assets.

Collaborate with stakeholders, RPA and technology service vendors, business analysts, and technical analysts. Review output and follow recommendations to optimizations and improve success rate for both in development and in production automations. Develop and document best practices for developing software robots.

Commitment to Quality:
The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

• Competitive salary
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short‑term, and long‑term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work‑life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

• A minimum of four (4) years of information systems experience.
• Four (4) years of experience with a successful track record in RPA/AI/ML development, solutions development, or solutions architecture:
• IT transformation track‑record as an RPA/AI/ML developer, solutions developer, or solutions architect
• Successful creation and running of an Enterprise Architecture function
• Role of an evangelist, bringing in thought leadership to the organization
• Bringing together stakeholders from different areas of the business to identify potential automation use cases
• Facilitating discussions around potential solutions and driving consensus
• Resolving conflicts to overcome obstacles during automation implementation
• Research, designing, implementing, and managing RPA projects
• Testing and evaluating new programs
• Identifying areas for modification in existing programs and developing these modifications
• Writing and implementing efficient code; researching, building, and designing self‑running AI systems to automate predictive models
• Working on projects using RPA and robotic tools such as Ushur, Power Automate, Blue Prism, Automation Anywhere, or UI Path
• Spectrum of offerings across basic RPA to machine learning, cognitive automation, and Quantum Computing capabilities
• RPA/automation assessment work to drive key automation outcomes
• Bachelor’s degree in Computer Science, Data Science, Machine Learning, or a related technical field from an accredited institution is required.
• In lieu of the required degree, a minimum of an Associate’s Degree and two (2) additional years of relevant work experience is required for this position, in addition to the minimum years listed above.
• Data Engineering, Automation, or other related industry certifications preferred.

• Advanced knowledge and strong understanding of:
• Working with…