Technical Writer

Technical Writer

Salary Range: $31.00 - $35.50 (Starting range is DOE)

Since its inception in 1979, General Micro Systems has been a leader in the embedded computing market, becoming the oldest supplier of embedded computers in the world. We are proud to outpace the market with innovations and products that continue to leave their mark on the industry. GMS strives to provide customers with the solutions they need—at the lowest possible price without compromising quality or customer service.

The expertise of our team and commitment to modern technologies in product development have resulted in media recognition for our innovations and more 'Product of the Year' awards than all our competitors combined.

• 1-3 weeks of accrued vacation based on length of employment
• 56 hours of sick leave
• Up to 3 floating holidays for personal observances
• 10 company-observed holidays
• Anthem HMO and PPO medical plan options
• Dental and vision plan options
• Life insurance and optional supplemental life insurance
• Short- and long‑term disability
• 401(k) plan
• 50% tuition reimbursement for approved courses (requirements apply)

Responsible for creating technical manuals and documentation for rugged, mil‑spec computer equipment. This role is responsible for developing and maintaining technical manuals and assisting with technical marketing materials.

• Receives assignments from a supervisor.
• Observes production, developmental, and experimental activities to determine operating procedures and details.
• Keeps up to date with industry trends and standards to ensure documentation is completed on time and within relevant regulations.
• Develops and maintains user manuals, installation guides, and other technical documentation that is easy to understand and addresses the needs of our customers.
• Works closely with engineers and subject matter experts to research and understand the technology behind rugged, mil‑spec computer equipment.
• Uses project management tools to prioritize tasks and ensure documentation is completed on time and within budget.
• Collaborates with other departments to maintain accurate technical documentation that aligns with company policies and goals.
• Ensures documentation is consistently formatted and presented professionally.
• Works with marketing to create technical marketing documents.
• Assists in the creation of white papers and other thought leadership materials.
• Interviews production and engineering personnel and reads journals, reports, and other material to become familiar with product technologies and production methods.
• Reviews manufacturers and trade catalogs, drawings, and other data related to operation, maintenance, and service of equipment.
• Studies blueprints, sketches, drawings, parts lists, specifications, mock‑ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
• Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Reviews published materials and recommends revisions or changes in scope, format, and content.
• Maintains records and files of work and revisions.
• Selects photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Prepares or arranges for the preparation of the index.
• Assists in laying out material for publication.
• Arranges for formatting, reproduction, and distribution of material.
• Other duties as assigned.

• Bachelor’s degree in Technical Writing, Engineering, Computer Science, or a related field.
• Three years of experience in writing technical documentation for electronics or related products.
• Ability to communicate technical information in a clear and concise manner.
• Strong project management skills and experience with project management systems.
• Knowledge of Adobe Creative Suite and regulatory requirements associated with technical manuals for rugged equipment is a plus.
• Ability to work independently in a fast‑paced environment with changing priorities.

• Detail oriented and able to balance multiple projects simultaneously in a fast‑paced…