Vice President, Technology Shared Services

Overview

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an
authentic experience!

Reporting to the Chief Digital and Information Officer (CDIO), the Vice President, Technology Shared Services is responsible for shaping and executing the enterprise strategy for Information Technology Project and Portfolio Management (PPM), Quality Engineering (QE), Business Systems Analysis (BSA), User Acceptance Testing (UAT). Serving as a key member of the IT Executive Leadership team, this role ensures technology shared services are aligned to organizational strategy, operational priorities, and regulatory requirements.

This leader develops multi-year roadmaps, drives governance and investment decisions, optimizes resource and capacity planning, ensures best practice across IT delivery disciplines, and partners closely with business and clinical leaders to accelerate delivery of high-quality technology solutions that support IEHP’s mission.

Commitment to Quality:
The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

Enterprise Strategy & Governance:

• Define and lead the enterprise Technology Shared Services strategy, ensuring alignment with organizational priorities, financial plans, and long range technology roadmaps.
• Oversee enterprise-level governance for project intake, prioritization, portfolio optimization, and initiative approval processes.
• Establish and maintain enterprise PPM standards, frameworks, and policies that ensure consistency, transparency, and strong execution across all programs.
• Publish executive-level dashboards and portfolio performance reporting to inform decision-making, risk management, and strategic planning.

Financial & Resource Stewardship:

• Direct the development, forecasting, and management of operational and capital budgets across shared services functions.
• Lead resource capacity planning, demand management, and workforce allocation strategies to optimize productivity and reduce delivery bottlenecks.
• Ensure all shared services investments (e.g., PPM platforms, QE tools, data-masking technologies, test automation frameworks, and UAT solution) are cost-effective, scalable, and aligned with business needs.

Leadership of Shared Services Functions:

• Project & Portfolio Management:
  • Provide enterprise leadership for project, program, and portfolio management methodologies, standards, and outcomes.
  • Oversee adoption and optimization of PPM platforms that integrate project plans, resource allocations, and financial data for real-time portfolio visibility.
  • Ensure portfolio execution meets strategic, financial, and regulatory expectations.
• Quality Engineering:
  • Set the enterprise QE strategy, leading the transformation of test planning, test automation, performance validation, and defect management practices.
  • Establish QE KPIs, quality metrics, and enterprise reporting structures to ensure consistent measurement and continuous improvement.
  • Govern enterprise test environment management, test data strategy, environment refresh cycles, and cross team infrastructure alignment.
  • Drive automation strategy across functional and non-functional testing domains, ensuring scale, performance, reliability, and security coverage.
• Business Systems Analysis & User Acceptance Testing:
  • Lead the enterprise BSA and UAT functions, ensuring alignment between business requirements, functional…