Community Services Supervisor - Human Services and Special Projects

Overview

The City of Rancho Cucamonga is seeking a dynamic, forward-thinking Community Services Supervisor to oversee high-impact community programs serving seniors, families, and youth while advancing strategic initiatives that strengthen and elevate department-wide service delivery. This role extends beyond program oversight to include capital projects, competitive award submissions, grant development and stewardship, leadership of the City’s robust volunteer program, and support for departmental emergency response readiness and continuity planning.

Are you a motivated and emotionally intelligent leader who thrives on making a meaningful impact in your community? Do you empower teams, cultivate collaboration, and champion innovation to meet the diverse needs of those you serve? Are you a courageous and strategic problem-solver who raises standards and challenges the status quo in pursuit of excellence?

If you are driven to ensure operational excellence, deliver impactful services to the community, and lead within a high-performing atmosphere, this may be the perfect opportunity for you!

Who we are…

The Community Services Department’s mission is to engage the community by providing opportunities to play, celebrate, grow, and be entertained through premier programs, outstanding services, and positive environments, creating life-long memories. The department operates the Epicenter Sports Complex, RC Family Resources Center, RC Sports Center, Victoria Gardens Cultural Center, Goldy S. Lewis Community Center, and James L. Brulte Senior Center. In addition to the above-listed facilities, more than 30 different parks are open to the community for passive use, park shelters and event rentals, hiking trails, athletic fields, and city-planned special events.

How we get things done…

The Community Services Department’s guiding principles are the core values by which we operate and are central to how we get things done:
Integrity, Humility, Teamwork, Curiosity, Inclusivity, and Zeal. Successful candidates will embody our core values and be passionate about carrying out the department’s Mission and Vision to support the City Council’s goal of ensuring and advancing the quality of life for the community through inclusive decision-making.

The Supervisor position operates within the Human Services Division, under the direction of the Human Services Superintendent, and is responsible for delivering high-quality programs and services to seniors, youth, and families. The position will lead operations for the City’s south-west neighborhood community center (9791 Arrow Route), scheduled to reopen in 2027. The center will offer classes, community services, and facility rentals, and serve as a vibrant hub that engages residents of all ages and abilities, while upholding the City’s standard of excellence.

In addition to neighborhood center leadership, this role manages a diverse portfolio of special projects and strategic initiatives. Responsibilities include contributing to capital improvement efforts through planning support and contract coordination; collaborating with the leadership team to update departmental policies, procedures, and standard operating practices; preparing award submissions by partnering with staff to develop compelling narratives; identifying and pursuing grant opportunities and ensuring ongoing grant stewardship;

and providing direct oversight of the City’s volunteer program, which includes more than 1,000 volunteers supporting programs and events citywide. This position also supports departmental emergency response readiness and continuity planning by maintaining documentation and forms, coordinating training efforts, and ensuring facility preparedness.

You’ll be responsible for:

This role requires the ability to hire, train, and supervise personnel, including full-time and part-time staff and volunteers. Prepare and manage budgets, provide written reports, and deliver oral presentations. In addition, this position will support building operations, develop and execute contracts, assist with securing sponsor ships and in-kind donations, manage facility…