Patient Care Services Manager

POSITION SUMMARY

The Patient Care Services Manager possesses the ability to work with other members of the interdisciplinary team. Needs to be a driven and goal-oriented individual that can organize and coordinate the nurses out in the field. They must have a sympathetic attitude toward overall goal of giving the patient quality care while demonstrating positive communication skills in interacting with other members of the team.

Patient Care Services Director

None

Credentials:
Current license within the state as a Licensed Vocational Nurse or higher.

Experience:

At least 2 years of varied work experience as a Licensed Vocational Nurse and preferably 1 year experience in Post‑Acute services, Hospice, Palliative, or Home Health.

Core Competencies:

Knowledge of state and federal regulations. Ability to teach, guide, and assist in the needs of the nursing staff. Possesses excellent verbal, written, and computer skills.

Other:
Valid driver’s license and auto insurance.

• Responsible for efficient and timely response of coordination of care from nurses to patients and families.
• Responsible for accuracy and consistency of delivery of care along all disciplines as provided in medical records in accordance with the approved plan of care.
• Responsible for smooth, timely, professional, and appropriate flow and sharing of information among all disciplines.
• Responsible for overall coordination of care provided to families and patients.
• Review new admissions on the appropriateness and consistency of medications/treatments, plan of care, and durable Medical Equipment (DME) provided.
• Collects and faxes progress reports for patients.
• Follows up with the authorization requisition.
• Follows up with RN, Case Managers regarding admission/email patient’s records.
• Follows up regarding medications/equipment that is needed (if any).
• Follow up telephone orders for MD/supplement orders if needed.
• Prepares pertinent papers for transfers/discharges.
• All other duties as deemed necessary and appropriate.