QA Supervisor

A bit about us

Our client is a specialty food manufacturer and packer based in the Inland Empire, strategically located near the Ports of Los Angeles and Long Beach. With deep roots in traditional, family-driven production and a reputation for quality sourcing, the company has grown into a full-line specialty producer serving retail, food service, private-label, and bulk manufacturing customers nationwide. The organization holds SQF Level 2, USDA Organic, Non-GMO Project Verified, and Kosher certifications, and partners with growers and producers around the world to deliver high-quality, responsibly sourced products.

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holiday pay
• Growth opportunities within a growing food manufacturing organization

• Monitor and enforce compliance with Good Manufacturing Practices (GMPs), HACCP plans, and Standard Sanitation Operating Procedures (SSOPs) across production lines.
• Conduct and oversee in-process quality checks, including weight checks, metal detection, code dating, sensory evaluation, and critical control point (CCP) monitoring.
• Ensure proper documentation of quality records, CCP logs, and corrective actions; review records for accuracy and completeness in real time.
• Lead root cause investigations for quality deviations, customer complaints, and non-conformances; implement corrective and preventive actions (CAPA).
• Support hold, rework, and disposition decisions for non-conforming product.

• Supervise, train, and schedule QA technicians/inspectors on assigned shift(s).
• Conduct daily huddles to communicate quality priorities, audit findings, and food safety alerts.
• Evaluate team performance, provide coaching, and support disciplinary actions in partnership with HR.
• Serve as backup for the Quality Manager during absences.

• Maintain audit-ready status for third-party certifications (SQF, BRC, FSSC 22000) and customer audits.
• Participate in internal audits, USDA/FDA inspections, and regulatory visits; assist in closing out audit findings within required timelines.
• Ensure allergen control, foreign material control, and traceability/mock recall procedures are followed.
• Maintain up-to-date knowledge of FSMA, USDA/FDA regulations, and customer specifications.

• Identify trends in quality data and recommend process improvements to reduce defects, waste, and customer complaints.
• Collaborate with Production, Sanitation, R&D, and Maintenance to resolve quality issues and support new product startups.
• Support validation of new equipment, processes, or packaging changes from a quality perspective.

• High school diploma or GED (Associate's or Bachelor's degree in Food Science, Microbiology, or related field preferred).
• 3+ years of QA/food safety experience in a food manufacturing environment, including at least 1 year in a lead or supervisory capacity.
• HACCP certification (or ability to obtain within 90 days).
• Working knowledge of GMPs, SSOPs, and food safety regulatory requirements (FDA/USDA).
• Experience supporting SQF, BRC, or FSSC 22000 certification programs.
• Strong communication, documentation, and organizational skills.
• Ability to read and interpret specifications, SOPs, and technical data.
• Basic computer proficiency (Microsoft Office, quality data systems/LIMS).

• PCQI (Preventive Controls Qualified Individual) certification.
• Internal auditor training/certification.
• Experience with allergen management and foreign material prevention programs.
• Bilingual (English/Spanish) a plus.

• Ability to stand, walk, and work on the production floor for extended periods (up to full shift).
• Ability to work in varying temperature environments (refrigerated, frozen, or heated processing areas).
• Ability to lift up to [25–50] lbs occasionally.
• Willingness to wear required PPE (hairnets, beard nets, smocks, safety glasses, hearing protection, non-slip footwear).
• Flexibility to work weekends, holidays, or overtime as needed based on production schedules.

Salary: $65,000 - $85,000 per year.

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