Senior Manager, Supplier Quality Assurance

Description

Founded in 1990, New World Medical is a mission-driven company focused on preserving and enhancing vision through innovative ophthalmic surgical devices, including the Ahmed Glaucoma Valve and Kahook Dual Blade. We partner closely with eye care professionals to deliver tools that improve clinical outcomes and patient care. Guided by our core values - Gratitude, Collaboration, and Impact, we strive to make a meaningful impact in eye health worldwide.

In support of our global mission, we proudly donate surgical equipment to charitable organizations to expand access to quality eye care.

• Medical, Dental, and Vision Insurance
• 401(k) with Profit Share
• Bonus Opportunities
• Career Development Program
• Tuition Assistance (after 1 year of service)
• Cell Phone Stipends
• Wellness & Employee Assistance Programs
• Company Events & Recognition
• And more!

Be part of something meaningful—join the team at New World Medical.

The Senior Manager, Supplier Quality Assurance is a strategic and operational leader responsible for providing direction, training, mentoring, evaluation, and development to the Supplier Quality Engineering staff. The Senior Manager, Supplier Quality Assurance leads supplier selection, supplier development, supplier qualifications, supplier maintenance, supplier audits, supplier corrective actions, supplier change notifications, supplier Production Part Approval Process, CAPAs, NCRs, Quality Agreements, and Change Requests.

The Senior Manager, Supplier Quality Assurance serves as a champion for quality excellence across the organization influencing long-term planning, policy development, supplier oversight, and transformation of the supplier quality systems.

• Perform all work in compliance with New World Medical’s company policy and Quality System, as well as applicable regulations and standards.
• Develop and maintain an effective workforce of supplier quality engineers to facilitate accomplishment of quality goals and objectives.
• Evaluate and coordinate resource allocation for supplier quality engineering activities.
• Provide technical support and guidance for supplier selection, supplier qualifications, supplier evaluations, supplier audits, supplier corrective actions, supplier change notifications, supplier Production Part Approval Process, CAPAs, NCRs, Quality Agreements, and Change Requests.
• Schedules, manages, and conducts audits for existing and potential new suppliers to assess compliance with applicable Standards, Regulations, and New World Medical Requirements.
• Drives continuous improvement efforts, through facilitating, leading, and collaborating with cross functional teams including NWM and suppliers.
• Works with suppliers and New World Medical’s R&D, Sustaining, and Production Department to establish, maintain, and assess associated risks of their controlled manufacturing processes.
• Provide leadership and oversight for supplier quality programs, including supplier risk management, performance monitoring, quality issues, and remediation activities.
• Develops and maintains relationships with suppliers to establish and verify/audit control methods suitable to the nature of the parts they supply and ensure clear communication of New World requirements to all levels of manufacturing.
• Develop and maintain KPIs for monitoring supplier performance, analyze and interpret trends, and identify and activate appropriate actions as necessary.
• Partner with Supply Chain on planning and execution of Supplier Business Reviews.
• Serve as a key advisor to executive leadership on supplier quality performance, supplier risk mitigation strategies, and supplier relationships.
• Influence policy development, long-term quality planning, and organizational decision-making to support supplier relationships, business growth, and regulatory compliance.
• Undertake and complete assignments as designated by Management or by the department head.

• Expert-level understanding of regulations applicable to Medical Devices (e.g., ISO 13485, QMSR, etc.).
• Proven track record of leading supplier quality…