Mariscos Ceviches Lead

Marisco Ceviche Lead

Store: Rancho Cucamonga

Classification: Non-Exempt

The Ceviche Bar Lead is responsible for executing daily ceviche bar production with a strong focus on food safety, company‑approved recipes, cold‑holding compliance, product quality, and attractive presentation. This role supports department operations by maintaining accurate production and waste records, assisting with inventory control and ordering, and ensuring a clean, organized, and ready workstation at all times. The Ceviche Bar Lead plays a key role in delivering extraordinary customer service by upholding Vallarta Supermarkets’ Nuestra CASA pledge and modeling the company’s core values while ensuring consistent execution of ceviche bar standards.

• Follow production schedules for quantities of food to be prepared.
• Follow standardized recipes and portion control techniques.
• Record amounts prepared and waste on production sheets and/or production software; use records to forecast needs and minimize waste.
• Convert recipes and ingredient quantities accurately as batch sizes change.
• Utilize effective time management and work simplification techniques to complete assignments efficiently.

• Maintain high standards of food quality and appearance; arrange food attractively in serving containers.
• Follow food preparation directions and HACCP guidelines regarding time and temperature controls.
• Ensure proper cold‑holding of products (below 40°F or above 135°F as applicable).
• Maintain a clean and sanitary workstation; follow cleaning schedules and sanitation procedures.
• Maintain high standards of personal hygiene, uniform appearance, handwashing, and glove‑use.
• Operate equipment safely according to manufacturer guidelines; report malfunction, damage, or loss immediately.
• Check cold‑holding equipment regularly to ensure proper temperatures.
• Ensure all products are labeled, covered, dated, and stored properly before leaving the workstation.

• Assist with food and supply inventory control, including physical inventory as required.
• Date, label, and rotate all products using FIFO standards.
• Track ingredient inventory and collaborate with kitchen leadership to order resupply.
• Notify leadership in advance of shortages to avoid production interruptions.

• Deliver extraordinary customer service by greeting customers promptly, engaging in friendly and respectful interactions, and responding to questions regarding Marisquería products, ingredients, and preparation methods.
• Lead by example in upholding Vallarta Supermarkets’ Nuestra CASA pledge, ensuring every customer feels welcomed, valued, and assisted.
• Provide knowledgeable recommendations and guidance to customers regarding seafood selections, preparation styles, and complementary items.
• Ensure Marisquería products are fresh, properly displayed, and attractively presented to enhance the customer shopping experience.
• Address customer concerns, feedback, or special requests related to Marisquería products promptly and professionally, escalating issues to kitchen leadership when necessary.
• Support efficient service during peak business periods to minimize wait times while maintaining product quality and food safety standards.
• Reinforce customer service expectations with team members to ensure consistent, positive experiences across all Marisquería interactions.

• Provide day‑to‑day leadership and direction to team members assigned to the Ceviche Bar during scheduled shifts.
• Train and coach team members on standardized recipes, portion control, food safety, cold‑holding requirements, sanitation, and proper workstation setup.
• Monitor team performance to ensure adherence to quality, safety, and presentation standards; provide real‑time guidance and feedback as needed.
• Support onboarding and cross‑training of team members to ensure operational coverage and consistency across Prepared Foods functions.
• Communicate staffing, performance, or training needs to the Chef de Cuisine or Kitchen Manager in a timely manner.
• Promote a respectful,…