Sales Associate
Listed on 2026-02-28
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Retail
Retail Sales, Customer Service Rep
Description
IT’S Fun, IT’S Flexible, IT’S Entertaining. IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.
There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic. IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team.
As a Retail Sales Associate, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Retail Sales Associate oversees setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.
Laugh out loud, dance to the music, and provide a humorous escape to our customers while you,
Deliver Exceptional Customer Service- Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
- Assist customers with requests and inquiries.
- Ensure the sales floor is clean and organized while maintaining store visual standards.
- Operate POS/ register to properly cash out all customers.
- Merchandise displays to visual guidelines.
- Assist in the set-up of special events and promotions.
- Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
- Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
- Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
- Display enthusiasm and cheerfulness while working collaboratively in a team environment.
- Follows through on customer’s requests for specific items and suggests additional products.
- Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
- Must be 18 years of age or older.
- No retail experience required!
- Optimistic, outgoing and enthusiastic personality!
- Willing to work a flexible schedule of days, evenings, weekends, and holidays.
- Ability and willingness to use a POS/register and operate office equipment.
- Able to walk and stand for long periods of time use hands to handle or feel; reach with hands and arms and talk or hear.
- Able to independently lift/move up to 25lbs. Able to lift/move up to 50 lbs with assistance.
- Flexible scheduling
- Career growth opportunities
- Training and Development
- 30% Employee Discount
- Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
- 401k with company match beginning the 1st of the month after 60 days of employment.
- Employee Assistance Program
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