Hotel Self Parking Lot Auditor - Rancho Cucamonga, CA

Hotel Self-Parking Lot Auditor - Rancho Cucamonga, CA

Location: Multiple hospitality properties in Rancho Cucamonga

Base Pay: $22.50 per hour (Depending on property)

Job Type: Full-Time or Part-Time
Schedule: Day, evening, overnight, weekend, and holiday shifts
Status: Non-Exempt

The posted pay range reflects the hourly wage Parking Management Company reasonably expects to pay for this position at the time of posting.

If the position covers properties with different starting rates, the posting must instead provide the actual minimum and maximum hourly wage range PMC reasonably expects to pay.

The Hotel Self-Parking Lot Auditor helps maintain a safe, accurate, clean, and organized parking operation. Responsibilities include monitoring parking activity, processing payments, completing reports, assisting guests, enforcing parking policies, and identifying safety or security concerns.

This position is ideal for someone who is dependable, detail-oriented, customer-focused, and comfortable working independently in an active parking environment.

Provide professional guest service while maintaining accurate parking and revenue records and supporting a safe, clean, and efficient hotel self-parking operation.

• Monitor vehicles entering, exiting, and parking within the facility.
• Issue tickets and accurately process parking payments, validations, and receipts.
• Reconcile transactions and complete required shift, audit, and revenue reports.
• Maintain accurate parking records and promptly report discrepancies or unusual activity.
• Inspect the facility for parking violations, safety hazards, suspicious activity, and damaged equipment.
• Follow established parking-enforcement, cash-handling, safety, emergency, and incident-reporting procedures.
• Assist guests with payments, parking equipment, directions, and general questions.
• Respond professionally to guest concerns and escalation unresolved issues to management.
• Help maintain safe vehicle and pedestrian traffic flow.
• Keep the parking booth, work area, and surrounding facility clean and organized.
• Communicate clearly with guests, hotel personnel, supervisors, and team members.
• Maintain dependable attendance, professional appearance, and compliance with company and property policies.
• Complete required training and perform other job-related duties as assigned.

• High school diploma or equivalent preferred.
• Previous parking, cashier, auditing, hospitality, security, or customer-service experience preferred but not required.
• Strong attention to detail and basic mathematical skills.
• Ability to process payments and maintain accurate records.
• Ability to communicate clearly and professionally.
• Ability to work independently and exercise sound judgment.
• Basic ability to use computers, mobile devices, payment systems, and parking equipment.
• Dependable attendance and availability for the assigned schedule.
• Availability to work days, evenings, overnight shifts, weekends, and holidays as required.

PMC will consider relevant combinations of education, training, and experience.

If operating guest, company, or other vehicles is an essential function of the assigned position:

• A valid driver’s license is required.
• The employee must maintain a driving record that meets PMC’s standards.
• The employee may have no more than three moving violations during the preceding three-year period.
• Employment may be contingent upon completion of an applicable motor-vehicle-record review.

Applicants must have a reliable means of reporting to the assigned work location.

Any criminal-history inquiry or background check will be conducted only after a conditional offer of employment, except where otherwise permitted or required by law.