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Valet Lead Attendant
Job in
Rancho Mirage, Riverside County, California, 92271, USA
Listed on 2026-09-12
Listing for:
Agua Caliente Casinos
Full Time, Seasonal/Temporary
position Listed on 2026-09-12
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Job Details
Job Location:
Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270
Position Type:
Full Time
Job Category:
Transportation
- Supervise the day to day operations of the Valet Department during a shift. Directly and through subordinates, parks and retrieves automobiles of guests of the casino.
- Provides quality guest service by ensuring that the Valet Department treats guests in a friendly and courteous manner, at all times.
- Promptly resolves guests complaints.
- Assists the Transportation Manager in the creation and administration of company policies and procedures.
- Mantains the integrity of Valet Operations.
- Receives/Returns vehicles from/to guests.
- Assists Transportation Manager with departmental personnel issues.
- May be assigned to a Valet Bank.
- Responsible for the security and accountability of Valet Claim Checks issued to the Valet Department.
- Responsible for the security and accountability of guests keys that are left in the custody of the Valet Department.
- Ensures that all transactions are processed through the POS system.
- Ensures the completion of all departmental paperwork necessary for Valet Operations.
- Supervises the Valet Attendants.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Responsibilities include planning, assigning and directing work; appraising performance; rewarding and disciplining employees per approved Casino policies; addressing complaints and resolving problems.
- High school diploma or G.E.D.
- 1 year supervisory experience with 3 years related experience and/or training; or equivalent combination of education and experience.
- Must be able to communicate in English.
- Must have a valid California Drivers License and good driving record.
- Must be able to work in a smoke filled environment.
- Must be able to stand for extended periods of time.
- Must be able to lift a minimum of 30lbs.
- Must be able to work in extreme weather conditions to include hot and cold weather.
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