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IT Support Specialist
Job in
Rancho Mirage, Riverside County, California, 92271, USA
Listed on 2026-07-26
Listing for:
Hazelden Betty Ford
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Hazelden Betty Ford Foundation in Rancho Mirage, CA is seeking a Support Analyst to provide first and second tier IT support for desktops, VDI, mobile devices, business applications and phone systems. You will manage the incident lifecycle, document resolutions, route incidents and escalate as needed.
The role also includes fulfilling service catalog requests, tracking requests and incidents to ensure service standards are met, while delivering excellent customer service to end-users.
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