RN-Concierge Services and Care Coordinator Job Rancho Mirage area,California USA,Nursing

Job Summary

Sign On Bonus Eligible. Default

Work Shift:

Day (United States of America).

Hours:

36.

Schedule:

Full Time. Shift

Hours:

12 Hour employee. Department: ECA Leased Employees.

Job Objective

Under the direction and oversight of Eisenhower Concierge Services (ECS) executive leadership assumes responsibility for organizing, coordinating and delivering exceptional quality, concierge nursing services within their assigned team.

Education

Required:

Bachelor’s degree in Nursing or Master’s degree in Nursing.

Licensure / Certification

Required:

California Registered Nurse (RN) licensure;
Basic Life Support (BLS) from American Heart Association (AHA);
California Driver License and auto insurance.
Preferred:
Certification in one area of specialty.

Experience

Required:

Five (5) years of RN experience which includes direct patient care in acute, ambulatory or home health.
Preferred:
Nursing leadership and teaching/mentoring experience.

Reports To

ECS Executive Leadership.

Supervises

Registered Nurses, Licensed Vocational Nurses, Nursing Assistants/Phlebotomists, Administrative Staff.

Ages of Patients

Adult, Geriatric.

Blood Borne Pathogens

High Potential.

High Potential Skills, Knowledge, and Abilities

Ability to adapt quickly to changing priorities and unexpected situations
Ability to analyze issues, identify root causes, and develop solutions
Ability to coordinate and integrate healthcare service offerings
Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
Ability to delegate tasks effectively, optimize team productivity and ensure alignment with organizational goals and objectives
Ability to handle difficult and stressful situations in a calm and professional manner
Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
Ability to prioritize tasks and manage time efficiently to meet deadlines
Accurate assessment skills, appropriate to the age of the patient, based on scientific facts and principles
Knowledge and ability to function in a professional role and serve as a professional role model
Knowledge of current nursing, medical and health trends and practices in rendering of patient care
Knowledge of patient care standards of care as they relate to services provided
Problem solving skills to identify issues and formulate effective solutions
Written and verbal communication skills

Essential Responsibilities

Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.

Compiles with all applicable ECS policies and procedures, including Code of Conduct, Compliance policies, and Relationship-Based Care Professional Practice Model; takes action to involve ECS leadership to resolve compliance questions or concerns and/or reports suspected violations.

Recognizes potentially critical situations and takes action to minimize risk of adverse outcomes.

Develops and maintains open, honest and mutually beneficial relationships with ECS leadership, staff, clients, and relevant stakeholders.

Collaborates with ECS leadership and peers to continuously improve and streamline workflow processes to ensure and uphold high-caliber service and valuable resources.

Follows policies, procedures, directives and works with executive leadership to update/improve when/where appropriate.

Assists with and is accountable for the coordination of safe, high-quality patient/client care by properly triaging client care requests and determining the appropriate delegation of assignments to qualified caregivers.

Coordinates caregiver schedules for the provision of client care.

Directs patient care, as prescribed by ECS policy and procedure.

Implements plan of care according to identified physical, psychosocial, and spiritual needs of patient.

Ensures physician orders to initiate treatments and scheduling are available and viable; judiciously intervenes/connects with physicians to rectify issues.

Regularly rounds with ECS leadership and staff in the field to assess and evaluate care and services provided.

Recognizes, accepts responsibility for, and maintains commitment to…