RN-Nurse Navigator-Ambulatory Access-Ambulatory Patient Advance Access Job Rancho Mirage area,California USA,Nursing

Job Details

Shift: Day (Full Time)

Hours:

40
Salary range: $48.09 - $78.18
Sign On Bonus Eligible

Job Objective

Assures that communication with each caller will be handled in a professional and tactful manner. When appropriate, the caller’s symptoms will be assessed and triaged using the nursing process and approved guidelines to assist in obtaining the appropriate level of care and/or self‑care advice. The role will also assist and be a resource for all aspects of medication refill, prior authorization process and patient navigation through the health system, communicating and working effectively with patients and various members of the healthcare team including clinical support staff and providers.

Education

Bachelor of Science in Nursing (BSN) or Master’s in Nursing

Licensure/Certification

California RN License
American Heart Association BLS
AAACN Telephone Triage Course within 90 days of hire

Experience

Required:

Five (5) years of experience as an RN in a clinical setting
Preferred:
Experience in Emergency Department and with electronic health records

Reporting Structure

Reports To:

Clinical Manager, Clinical Director
Supervises: N/A

Patient Population & Safety

Ages of Patients:
Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric
Blood Borne Pathogens:
Minimal/No Potential

Skills, Knowledge, Abilities

Basic computer skills and knowledge
Ability to function in a professional role and serve as a professional role model
Knowledge of current nursing, medical and health trends and practices in rendering of telephonic patient care
Capable of making independent nursing decisions
Strong organizational, interpersonal, written, verbal, teamwork, critical thinking skills

Essential Responsibilities

Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.

Performs a nursing assessment and patient triage telephonically which can include prioritizing cases, providing medical advice, making complex referrals, problem‑solving complex cases and collaborating with healthcare providers.

Thoroughly completes documentation utilizing appropriate computer software in compliance with approved policies, protocols, procedures and/or workflow.

Maintains positive interpersonal relations with peers, patients, families and providers.

Interacts with and contributes to the professional development of peers and colleagues, participating in a team for data collection, health‑care outcome reporting, clinical audits and programmatic evaluation.

Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing services, providing patients linkages to services to promote a pathway to care and positive outcomes.

Attains knowledge and competency that reflects current evidence‑based practice for nursing care, facilitating health and disease patient education and supporting patient self‑management of disease and behavior modification interventions.

Systematically enhances the quality and effectiveness of nursing practice using the Relationship Based Care model and shared governance for decision making.

Practices within the scopes and standards set forth by professional organizations specific to specialty.

Supports additional projects related to care coordination across the health system.

Performs other duties as assigned.

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