RN-Quality-Hospitalists Program Job Rancho Mirage area,California USA,Nursing

Sign On Bonus Eligible Default

Work Shift:

Day (United States of America)

Hours:

40 Salary range: $53.00 - $82.08

Schedule:

Full Time Shift

Hours:

8 Hour employee Department:
Hospitalists Program

Job Objective

Responsible for coordinating and tracking quality events within the assigned units/departments, abstracts clinical cases and provides appropriate follow-up with clinicians, leadership and physicians. Collaborates with multi-disciplinary teams to promote quality patient care and safety, improved performance, resolve issues, improve quality outcomes and patient experience. Provides education to staff based on data from quality metrics.

Education

Required:

Bachelor of Science in Nursing (BSN) or Master’s degree in Nursing

Licensure/Certification

Required:

California Registered Nurse (RN) license

Additional requirements based on assigned department as follows:
- 7010 Emergency Room:
  Basic Life Support (BLS) from American Heart Association (AHA), Advanced Cardiovascular Life Support (ACLS) from AHA, Pediatric Advanced Life Support (PALS) from AHA within 30 days of hire
- 8043 Urgent Care Sunrise: BLS from AHA

Experience

Required:

Three (3) years of RN experience, including at least one (1) year of experience in area of specialty, clinical education or performance/quality improvement setting

Preferred:
Experience working with databases and report writing

Reports To:

Clinical Manager, Clinical Director, S.V.P./Medical Affairs, Chief Medical Officer

Supervises: N/A

Ages of Patients(as assigned):
Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric

Blood Borne Pathogens:
High Potential in 7010 Emergency Room, 8043 Urgent Care Sunrise;
Minimal/ No Potential in 8714 Hospitalists Program

Skills, Knowledge, Abilities

Ability to establish and maintain effective working relationships with providers, staff and leadership,
Ability to foster a cooperative and supportive work environment, promoting teamwork and morale,
Ability to prioritize tasks and manage time efficiently to meet deadlines,
Ability to provide excellent customer service to all patients, visitors, co-workers and guests,
Interpersonal, organizational and analytical skills,
Knowledge and ability to create excellence in service,
Written and verbal communication skills

Essential Responsibilities

Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.

Follows up and investigates radiology discrepancies and follow up recommendations, as appropriate.

Follows up and intervention of positive culture reports and maintains logs, as appropriate.

Creates, maintains and presents quality metrics related to patient interventions and incident findings; educates staff and leadership on quality opportunities based on those metrics and findings.

Coordinates and follows up on customer service complaints in collaboration with leadership.

Acts as liaison between the Quality Department and assigned units/departments.

Facilitates and provides follow up information on Incident Reports from assigned units/departments, as needed.

Maintains positive interpersonal relations with peers, patients, families and physicians.

Actively participates and follows “Call Back Policy”.

Collaborates with medical staff, case management, nursing, patient relations, and other departments as needed to maintain continuity of patient care, resolve issues, and promote quality patient care, as appropriate.

Collects and prepares data for quality review, including clinical indicators, patient satisfaction indicators and standards of care indicators, and presents data to the department on a monthly basis, as appropriate.

Serves as a resource and liaison for physicians and residents to provide education on patient related matters and ensures quality and quality outcomes are met, as appropriate.

Performs patient call backs to address inquiries and clinical issues, as appropriate.

Provides clinical education and resources to patients for post hospital care, as appropriate.

Assists in high risk case patient identification and collaborates findings with leadership, providers and/or other disciplines, as appropriate.

Participates daily to…