IT Help Desk Manager: Lead & Scale High-Impact Support
Job in
Rancho Palos Verdes, Los Angeles County, California, 90275, USA
Listed on 2026-08-23
Listing for:
Ledgent Technology
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Ledgent Technology is seeking an experienced IT Manager to lead and scale the IT Help Desk operations in California. You will manage a team of support professionals, mentor staff, and drive service excellence across processes and performance.
The role requires strong leadership, deep technical expertise, and a customer‑first mindset. You will collaborate with IT leadership on coverage, staffing, training, and escalation management while participating in after‑hours support as needed.
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