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Field Service Engineer III

Job in Randolph, Norfolk County, Massachusetts, 02368, USA
Listing for: Xylem
Full Time position
Listed on 2026-08-22
Job specializations:
  • Engineering
    Electrical Engineering, Automation & Mechatronics Engineer, Systems Engineer
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Field Service Engineer

The Field Service Engineer is responsible for designing and optimizing processes for efficient operations, troubleshooting and solutioning Electrical & Instruments (E&I) issues at an operating water plant, and supporting facility operations.

This role involves Control Panel experience and a combination of troubleshooting, maintenance on "Electrical and Instrumentation" systems, and altering/navigating controls programming. Also will service reverse osmosis and water filtration equipment.

What You'll Do:

  • Troubleshooting and solutioning of electrical and instrumentation systems
  • Programming support (PLC, VFD, MCP etc.)
  • Reverse Osmosis and Water Filtration equipment
  • Controls narrative suggestions and improvement implementation
  • Collaborate with cross-functional teams
  • Installation of electrical components
  • Troubleshoot and resolve production issues
  • Safety and Environmental Compliance
  • Ensure compliance with safety regulations and protocols
  • Develop and implement quality control procedures
  • Ensure accurate instrumentation consistency and quality standards are met
  • Technical Support
  • Provide technical support to colleagues and clients
  • Train and educate team members on new processes or products
  • Documentation and Reporting: maintain accurate records and documentation
  • Prepare reports on production processes and results
  • Present findings and recommendations to management or clients.

What You'll Bring:

  • 3 year's experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
  • Preferred Bachelor's degree in Engineering
  • Strong analytical and problem solving skills.
  • Proficiency in data analysis and simulation software.
  • Knowledge of physical chemical water plants.
  • Excellent communication and teamwork abilities.

Travel: 50% of the time, typically home on weekends

Company Service Vehicle will be provided

The estimated salary range for this position is $100k to $125k. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

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