Project Manager - Service Projects Group; SPG

Position:Project Manager - Service Projects Group (SPG)

Location: Randolph, MA

Job :353

# of Openings:1

Location:
Randolph, MA

Job Type: Full-Time

Cox Service is seeking an experienced Project Manager to join our Service Projects Group (SPG). This role is responsible for the successful execution of multiple concurrent HVAC service and small-to-mid-sized projects, from turnover through closeout.

The ideal candidate is a disciplined, organized project leader who can balance field coordination, customer communication, and financial performance, while operating effectively in a fast-paced, union mechanical service environment.

• Manage multiple service projects simultaneously, coordinating effectively with customers, union field labor, subcontractors, and vendors through project meetings and on-site engagement.
• Issue and manage vendor and subcontractor purchase orders, develop and maintain project schedules, and ensure timely procurement of materials and services.
• Own the financial performance of assigned projects, from budget establishment through final billing and closeout.
• Serve as the primary coordination and execution representative for Cox Service in both internal and external meetings, ensuring clear alignment across Sales, Operations, Finance, and Field Supervision.
• Ensure all project deliverables are completed on schedule, within cost targets, and aligned with customer expectations.
• Enforce and promote compliance with all safety, health, and environmental standards, company policies, and applicable regulatory requirements, in coordination with field supervision and company safety leadership.
• Communicate project status, risks, and financial performance clearly and proactively to customers, the Operations Manager, and Sales and Service Leadership.
• Identify and proactively manage project risks, implementing mitigation strategies to protect schedule, margin, and customer relationships.
• Manage scope changes and change orders in a controlled manner, ensuring proper documentation, pricing, and approval without compromising project objectives.
• Support project closeout activities, including documentation, billing completion, and lessons learned.

• Minimum 5 years of Project Management experience, preferably within HVAC, mechanical, or service-based construction environments.
• Proficiency using Build Ops (or similar service/project management platforms) for material purchasing, labor tracking, project billing, and accounts receivable.
• Strong working knowledge of Microsoft Office, particularly Outlook, Teams, Word, and Excel.
• Excellent written and verbal communication skills, with the ability to lead coordination meetings and represent the company professionally.
• Proven ability to collaborate effectively with clients, field personnel, and internal stakeholders in a fast-paced, deadline-driven environment.
• Highly organized, detail-oriented, and capable of managing competing priorities without losing control of financial or operational details.
• Competitive salary with yearly bonuses, merit raises, and a 401(k) retirement plan.
• Paid vacation, personal days, holidays, and comprehensive health, dental, and vision coverage.
• Professional development through industry training, in-office learning, and educational opportunities.
• Additional benefits including company-paid life insurance, short- and long-term disability, and office perks like snacks, cold brew coffee on tap, company swag, and more!