Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role:

The Senior Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes works with civil and mechanical equipment conditions, conducts installations and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies.

Critical thinking in this role is a critical item.

Who We Are Looking For:
Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

Create and maintain safe working environment and culture within the organization

Take care of company property

Demonstrates high impact culture through innovation, accountability and empowerment

Must be able to function in a team environment

Willingness to learn

Usually works with direct supervision but can work independently if needed

Travel Requirements:

Local travel

Qualifications:

HS diploma or equivalent

Ability to pass background check & pre-employment drug screen

Clean driving record

Water treatment experience highly preferred

HVAC experience highly preferred2 to 5 years of technical work experience

Skill Requirements:

Electrical, mechanical ability

Lead by example

Work without direct supervision

Technically sound

Experience with Microsoft Office including smart devices

Must have customer service experience

Demonstrates critical thinking and troubleshooting ability

Synthesizes technical information and communicates it clearly

Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

What we offer:

Health, Dental and Vision insurance available on your 1st day of employment

Generous retirement savings plan Generous PTO package and paid holidays

Career progression and development plans

Company wellness, rewards and recognition, and employee discount programs
** The estimated salary range for this position is $28 to $32/hourly. Starting pay is dependent on multiple factors, such as skills, experience and work location. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement
** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication;

where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!

#Xylem Careers #Global Impact #Water Innovation
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