Venue Representative - Randolph
Listed on 2026-02-18
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Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
WORLDS Team – On-Site Event Representative
This is a US based position and the successful applicant will be hired into WORLDS® (Poseidon's US-based partner company). All offers of employment with WORLDS® are contingent upon clear results of a thorough background check.
Are you an energetic, tech‑savvy professional with outstanding communication and customer service skills? We’re looking for responsible and outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows. This part‑time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.
About WORLDS® ShowsWORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant‑screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.
Please visit this webpage for more information about BEAUTIFICA in Randolph: (Use the "Apply for this Job" box below)./beautifica
360/randolph-nj
- Event Setup & Breakdown:
Set up and take down signage, check‑in tables, and merchandise displays, charge devices. - Guest
Experience:
Greet and check in guests, answer questions, and ensure a seamless audience experience. - Merchandise Management:
Facilitate sales, track inventory as needed, report issues, request additional assets and merch as necessary. - Event Oversight:
Monitor the event flow and quickly resolve any on‑site issues. - Communication & Reporting:
Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.
- A strong communicator who can confidently engage with guests and venue staff.
- Tech‑savvy and comfortable using iPhone apps, including Whats App.
- Reliable, punctual, and detail‑oriented with excellent judgment.
- A proactive problem solver who stays calm under pressure.
- A team player with leadership skills, able to direct on‑site venue staff when necessary.
Saturdays and Sundays from 3:30 pm – 8:45 pm.
Initial scheduled dates:
- 2/15/2026 Sunday
- 2/19/2026 Thursday
- 2/20/2026 Friday
- 2/21/2026 Saturday
- 2/22/2026 Sunday
- 3/6/2026 Friday
- 3/7/2026 Saturday
- Additional dates will be assigned based on ticket sales and venue scheduling. Days and shift times may vary.
- *** Please apply ONLY if you are available for the schedule listed above
Longo Planetarium, County College of Morris
214 Center Grove Rd, Cohen Hall, Randolph, USA 07869
- Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
- Strong verbal communication and interpersonal skills.
- Ability to take initiative and work independently.
- Comfortable working in a fast‑paced, high‑energy environment.
- Reliable transportation to and from the venue.
Success in this role will be measured by your ability to deliver a smooth, engaging guest experience and uphold the high standards of WORLDS shows. You’ll know you’re thriving when:
- Guest Satisfaction:
Audiences consistently report positive experiences and smooth check‑ins. - Operational Accuracy:
Setup, check‑in, and breakdown follow all company procedures, with no missed steps. - Communication Quality:
Timely, clear updates are shared with the Venue Operations team before, during, and after events. - Merchandise Management:
Inventory is tracked accurately and sales are reported promptly. - Reliability:
You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism. - Problem Solving:
On‑site challenges are handled calmly, with quick and effective resolutions.
If you are looking for a fun, interactive job where you can engage with people and be part of a unique immersive experience, we’d love to hear from you.
More about our values- Respect and consideration for other team‑members and our audience.
- Ethics – while we push the boundaries of the tech, we always act with honesty and integrity.
- A collaborative outlook and attitude.
- Ownership of mistakes, and the ability to turn them into learning opportunities. We don’t do guilt.
- Open, honest communication.
The physical…
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