Community Planning & Development Assistant

Community Planning & Development Assistant

Rantoul, IL – Full-time position in the Community Planning & Development Department of the Village of Rantoul. The role supports community revitalization efforts and assists in building and maintaining vital municipal services.

• Welcome visitors and customers in a professional and friendly manner.
• Screen incoming calls, mail, and general inquiries.
• Assist contractors and the general public with the completion of Building Permit Applications.
• Issue permits and direct building inspection requests to building inspectors.
• Register new contractors and process annual Contractor License Renewals for Electrical and Mechanical Contractors.
• Ensure required documentation and fees are submitted before issuing license renewals for Fire Protection, Mechanical, & Electrical Contractor Licenses.
• Process and schedule inspections for Mobile Home Certificate of Occupancy Applications.
• Maintain the Village’s plan inventory, including scanning and storing building plans.
• Register new landlords and their properties into the Village’s Rental Registration Program; prepare annual rental registration statements and process Rental Registration certificates.
• Maintain a good rapport with landlords and property owners; assist tenants with Tenant Inspection Requests.
• Identify and document use of recently sold residential properties.
• Schedule life safety inspections for rental properties, tenant inspection requests, and group homes.
• Compile, scan, and email all paperwork to the Village Attorney for complaint filings and rental inspections where violations were not brought into compliance.
• Process all liens on properties for code enforcement cases, forward liens to the Champaign County Recorder’s Office, and prepare necessary lien releases.
• Maintain timesheets, post hours, and review payroll information for Department staff.
• Prepare and process purchase orders and requisitions for the Department; understand and maintain accurate accounting on line‑item balances.
• Prepare routine correspondences, monthly and weekly permit reports, and other reports as needed.
• Maintain departmental correspondence, files, and records; notarize documents as required.
• Work closely with the Village Utility Department verifying property owners and tenants and ensuring accurate payment processing.
• Actively organize and participate in the Village of Rantoul annual Clean‑Up Day.
• Assist in the development and updating of operating procedures, policies, rules, and regulations; prepare and process annual Fire Protection Agreements.

• Associate’s Degree in Business Administration or similar preferred; at least a High School Diploma or equivalent required.
• Preferred:
  Bilingual Spanish.
• At least two years’ experience in an administrative environment.
• At least two years of basic accounting or bookkeeping experience.
• Proficiency in Microsoft Office.
• At least four years of experience in customer service.
• Exceptional organizational and time‑management skills.
• Knowledge of Village of Rantoul values, ordinances, departmental policies, rules, and procedures preferred.
• Strong problem‑solving and decision‑making abilities for customer interactions.
• Excellent oral and written communication skills with Village staff, visitors, and customers.
• Excellent multi‑tasking skills and ability to meet tight deadlines.
• Willingness to serve as a notary signing agent.
• Ability to work independently with minimal supervision.

• Health, dental, and vision insurance.
• Retirement plans including IMRF and 457 options.
• Long‑term disability and voluntary life insurance.
• Flexible spending accounts.
• Employee assistance program.
• AFLAC and Legal Shield coverage.
• Health savings plan.
• Paid holidays: 12 per year.
• Paid vacation, personal days, and sick time.
• Discounts on Forum Membership, Pool Membership, and Verizon Cell Phone Plans.

The Village of Rantoul is an Equal Opportunity Employer committed to providing equal opportunity in recruitment, hiring, and all other employment practices and decisions.